Local to Columbus Ohio_Jr. Help Desk Analyst
360 IT Professionals- Location
- Columbus, OH, United States
- Workplace
- —
- Employment
- Contract
- Salary
- —
Posted 9y ago
Job description
- Understanding of Desktop Support and Software Licensing Services.
- Uses creativity and innovation to automate and streamline processes and procedures.
- Understands customer support, likes to work with people and can ensure that the customer is satisfied.
- Ability to troubleshoot in a high level systematic way. Ability to identify issues and research cause.
- Working knowledge of Excel spreadsheets.
- Strong communication/leadership skills.
Mandatory Requirements/Time
- 1 Year I.T experience
- 1Year Troubleshooting experience
- 1 Year experience documenting procedures
Desired Skills/Time
- Service Now experience is desired.
In person interview is required for this position. We need local candidates for these positions.
Skills
- Excel
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