Urgent need a ServiceNow Administrator / Developer in Miami, FL (In person interview only)

Miami, FL has an immediate need for a ServiceNow Administrator / Developer. This is a 6 month contract to hire position.

Primary responsibilities include development, maintenance, administration and configuration of ServiceNow.

Other responsibilities

• Serves as a developer and technical subject matter expert for the ServiceNow system.
• Develops / implements new configurations and customizations for ServiceNow
• ServiceNow development experience
• C# or Java development experience
• Implements new ServiceNow modules
• Performs system and integration testing
• Authors and maintains technical documentation
• Runs reports and configures service level agreements (SLAs) out of ServiceNow
• Analyzes user requirements in order to improve system capabilities, automate process workflows and address scheduling limitations throughout the development and delivery of the ServiceNow roadmap
• Is responsible for the continuous review of new ServiceNow modules, as well as other commercially available software to ensure the ServiceNow platform and tools remain current
• Is responsible for the creation and documentation of development, unit test cases and build plans.
• Maintains an understanding of ServiceNow modules and software licensing functionality

Education and Experience Requirements

• Successful ServiceNow implementation
• Knowledge of process automation using ServiceNow Orchestration
• Has attended ServiceNow Advanced System Administration and Orchestration courses

Additional Requirements

• 5+ years overall portal and development experience in a corporate environment
• 4+ years ServiceNow working experience including development, design and implementation
• Certified ServiceNow System Administrator preferred
• Thorough understanding of ITIL/ITSM processes
• ITIL Certification (preferred but not required)
• Knowledge of Risk Management, Compliance, Audit, Information Security and Technical Privacy
• Knowledge of Incident, CMS, Facilities, Knowledge, CMDB and reports / metrics
• Experience with Active Directory & LDAP in an administrative capacity

Thanks and Regards,

Karan Sharma

510-254-3300