Principal Scrum Master

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

Pay and Benefits

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact you will have in this role

The team is hiring a Principal Scrum Master to strengthen governance, controls, documentation, and auditability processes supporting the ServiceNow platform for Enterprise Change, Incident, and Problem Management. The role will partner closely with stakeholders across the organization to drive Agile delivery, improve operational efficiency, and ensure adherence to governance standards within a highly regulated financial services environment

Key Responsibilities

• Facilitate Agile ceremonies including daily stand-ups, sprint planning, backlog refinement, and retrospectives.
• Manage bi-weekly sprint execution and delivery tracking.
• Coordinate and communicate with multiple stakeholders regarding deliverables, dependencies, and approvals.
• Identify, track, and remove impediments impacting delivery.
• Manage backlog intake, user stories, and sprint reporting.
• Maintain documentation, governance controls, and audit trails.
• Drive process improvements and adoption of Agile best practices.
• Ensure all work and decisions are properly captured in Jira for audit and compliance purposes.

Talents Needed for Success

• Certified Scrum Master (CSM) or equivalent Scrum certification.
• Strong hands-on experience with Jira.
• Experience working as a Scrum Master within a large financial services organization or major financial institution.
• Proven stakeholder management and communication skills.
• Experience managing Agile delivery, sprint processes, and backlogs.
• Strong governance, controls, documentation, and auditability mindset.
• Experience supporting regulated environments with compliance requirements.

Preferred Qualifications

• Exposure to ServiceNow.
• Experience supporting Change Management, Incident Management, or Problem Management functions.
• Background implementing Agile best practices and improving team efficiency.

Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.