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DevOps Engineer ID89052

AgileEngine
Location
QUETZALTENANGO, Quetzaltenango, Guatemala
Workplace
Employment
Full Time
Salary
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Posted yesterday

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

WHY JOIN US

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

ABOUT THE ROLE

We are looking for a DevOps Engineer to manage application migrations between environments and maintain production and staging system reliability. This person handles incident response and on-call support, while improving observability, automation, and Kubernetes-based infrastructure. Weekend availability for migrations and comfort with CI/CD pipelines and SLAs are essential.

WHAT YOU WILL DO

  • Migrate applications between environments; these migrations typically take place on weekends, so weekend availability is required.
  • Monitor and support production and staging environments in real time, ensuring high availability, performance, and stability.
  • Respond to incidents, perform triage and root cause analysis, and contribute to post-incident reviews and remediation efforts.
  • Participate in an on-call rotation with defined SLAs.
  • Handle ad-hoc and unplanned operational requests from Product, Support, and internal teams.
  • Maintain and enhance monitoring, alerting, dashboards, logs, and metrics; improve signal-to-noise ratio and standardize observability practices.
  • Support CI/CD pipelines, production releases, and GitOps workflows.
  • Contribute to automation efforts to reduce operational toil.
  • Maintain and improve Kubernetes-based infrastructure and containerized workloads.
  • Support Infrastructure as Code practices and ongoing environment improvements.

MUST HAVES

  • At least 2 years of experience in Site Reliability Engineering, DevOps, or Production Operations.
  • Demonstrable AWS experience supporting production environments.
  • Experience supporting production SaaS applications.
  • Strong understanding of CI/CD systems (GitHub Actions, Jenkins, CircleCI, or similar).
  • GitOps experience and strong Git fundamentals.
  • Experience using GitHub, Jira, and Confluence in collaborative engineering environments.
  • Kubernetes experience (EKS, kOps, or similar).
  • Docker/containerization experience.
  • Observability stack experience (Grafana, Prometheus, Loki, PagerDuty, or similar).
  • Scripting experience (Bash, Python, or Go).
  • Infrastructure as Code experience (Terraform, Helm, or similar).
  • Working knowledge of relational databases (e.g., PostgreSQL, MySQL) for troubleshooting and operational support.
  • Comfortable working within structured operational processes and SLAs.
  • Strong written and verbal English communication skills; able to clearly explain technical concepts.
  • Self-driven with a growth mindset.
  • Weekend availability for application migrations between environments when needed.

NICE TO HAVES

  • AWS certifications (Solutions Architect, DevOps Engineer, SysOps Administrator, etc.).
  • Experience in multi-tenant SaaS environments.
  • Experience working in globally distributed teams.
  • Familiarity with ChatOps practices.
  • Experience improving monitoring quality and reducing alert fatigue.
  • Background in operational cost optimization.

PERKS AND BENEFITS

Professional growth

Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps.

Competitive compensation

We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities.

A selection of exciting projects

Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands.

Flextime

Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive.

Meet Our Recruitment Process

Application → Coding Challenge → Video Interview → Technical Interview or Hiring Manager Interview

Each step helps us understand your skills and overall fit.

If it’s a match, you’ll receive an offer.

Skills

  • Kubernetes
  • AWS
  • GitHub Actions
  • Jenkins
  • CircleCI
  • Git
  • GitHub
  • Jira
  • Confluence
  • EKS
  • Docker
  • Grafana
  • Prometheus
  • Loki
  • PagerDuty
  • Bash
  • Python
  • Go
  • Terraform
  • Helm
  • PostgreSQL
  • MySQL

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