Sr. ServiceNow Developer
BizTechFusion
- Location
- Remote (United States)
- Workplace
- Remote
- Employment
- Contract
- Salary
- —
Posted 2mo ago
The employer’s full description could not be read from their board. This is a summary of the posting — follow the apply link for the original.
Responsibilities
- Design, develop, configure, and maintain ServiceNow applications, workflows, and platform capabilities
- Implement and manage Service Request workflows and Service Catalog offerings
- Develop and maintain integrations between ServiceNow and enterprise platforms using REST APIs
- Develop and optimize workflow automation and orchestration within ServiceNow
- Configure and customize ServiceNow applications, forms, user interfaces, and automation logic
- Develop dashboards, reports, and operational metrics within ServiceNow
- Collaborate with infrastructure, cybersecurity, and platform engineering teams
- Support platform lifecycle activities, including testing, release management, and deployment
- Provide production support and troubleshooting for the ServiceNow platform
- Document system configurations, updates, and operational procedures
- Support implementation of AI-enabled ServiceNow capabilities
Requirements
- 8+ years of experience in enterprise IT development, platform engineering, or automation roles
- 4+ years of hands-on ServiceNow development experience
- Experience implementing and supporting ServiceNow ITSM modules
- Experience integrating ServiceNow with enterprise platforms using REST APIs, XML, and JSON
- Familiarity with monitoring and analytics platforms such as Splunk
- Experience working in environments aligned with government cybersecurity frameworks
- Experience collaborating with cross-functional teams
- Strong experience with ServiceNow platform development
- Experience implementing ServiceNow ITSM and Service Desk capabilities
- Experience integrating enterprise platforms using REST APIs, XML, JSON, and web services
- Familiarity with Splunk dashboards, alerts, and event management workflows
- Strong troubleshooting and debugging skills
- Understanding of enterprise IT infrastructure, networking protocols, and security monitoring environments
- US Citizenship required
Preferred
- ServiceNow Certified System Administrator (CSA) preferred
- Knowledge of ServiceNow AI and automation capabilities (Predictive Intelligence, Virtual Agent, intelligent routing) preferred
- Ability to get Security Clearance preferred
Skills
- ServiceNow
- ITSM
- Incident Management
- Problem Management
- Change Management
- Request Management
- Service Catalog
- ITOM
- Splunk
- REST APIs
- XML
- JSON
- RMF
- NIST CSF
- Business Rules
- Script Includes
- Flow Designer
- UI Policies
- Client Scripts
- Service Catalog development
- IntegrationHub
- Virtual Agent
- Predictive Intelligence
- Workflow automation
- Intelligent ticket routing
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