Paid Internship – IT Help Desk Support (Fleet & LAN) (f/m)

We are looking for a motivated IT Help Desk Intern to support our daily IT operations. In this role, you will assist with fleet management, LAN support, and ticket handling, gaining hands-on experience in a real corporate IT environment while working closely with experienced specialists.

This is a great opportunity to develop technical skills, learn how IT support works in practice, and build strong communication experience.

Your responsibilities

• Support the IT Help Desk in day-to-day operations
• Assist with fleet management and basic IT asset handling
• Provide LAN-related support and basic network troubleshooting
• Handle and resolve IT support tickets under supervision
• Support end users with workplace consulting and basic IT issues
• Assist with setup, handling, and maintenance of small IT equipment
• Ensure timely and customer-oriented support, even under time pressure
• Being a current Student of IT field
• Availability for work min 30h per week
• Basic knowledge of LAN / networking
• Basic computer hardware knowledge
• Familiarity with Windows 10 and Windows 11
• Basic troubleshooting skills
• Interest in workplace IT support and user assistance
• Ability to work with people and a customer-oriented mindset
• Ability to work under time pressure and manage priorities
• Fluent Polish
• English at minimum B2 level

Work mode: on-site, at the Office

Benefits that we offer

• Paid internship based on a civil-law contract (min 1 year)
• Flexible working time to align with our studies and exams
• Gaining practical knowledge in the international company
• Substantive support from best experts
• LunchPass card Pluxee
• Special conditions for the MultiSport Card