Sr. Functional Specialist_SAP SD

Role Overview

We are looking for an experienced SAP SD Consultant with 6–10 years of hands-on experience in SAP SD configuration and project delivery. The candidate should have strong SAP S/4HANA implementation and rollout experience, combined with a solid understanding of end-to-end O2C business processes.

Strong business process knowledge is a must, along with experience in client-facing roles, including business workshops, requirement gathering, solution discussions, user training, and stakeholder management.

Key Responsibilities

• 6–10 years of hands-on experience in SAP SD core configuration and project delivery, with at least 1–2 full implementation projects and experience in SAP S/4HANA Rollout projects.
• Strong understanding of end-to-end Order-to-Cash (O2C) business processes, including Sales Order Management, Pricing, Promotion management. Delivery, Shipping, Billing, Returns, Rebilling, and related processes.
• Demonstrate strong business process knowledge and the ability to translate business requirements into effective SAP SD solutions.
• Analyze business requirements and design/configure SAP SD solutions covering:
• Sales document types and number ranges
• Pricing procedures and pricing conditions
• Order management
• Returns and credit/debit processes
• Rebills and billing processes
• Delivery and shipping processes
• ATP/ Advance ATP
• Actively participate in SAP S/4HANA Rollout projects, including fit-gap analysis, business workshops, solution design, configuration, testing, deployment, and hypercare support.
• Conduct business workshops, requirement-gathering sessions, and training sessions for business users on SAP O2C functionalities and template processes.
• Work in a client-facing role, engaging directly with business stakeholders to understand requirements, explain SAP template processes, manage expectations, and drive solution adoption.
• Identify the scope for regional rollouts and explain to business users how the global/template process can be adopted while addressing legitimate local requirements.
• Gather, analyze, and document business requirements and identify opportunities for business process improvement and standardization.
• Develop strong competency in the SAP process template and provide expert guidance on its adoption across rollout locations.
• Integrate SAP O2C processes with other SAP modules, including MM, FI, and WM/EWM, ensuring end-to-end process and data consistency.
• Coordinate with functional, technical, design, and build teams to deliver business requirements and resolve functional/technical dependencies.
• Support business users during Integration Testing, UAT, and other test cycles, including test-case execution, defect creation, analysis, and follow-up through resolution.
• Support cutover planning and execution, understand assigned cutover activities, execute tasks according to the agreed schedule, and provide inputs to improve cutover readiness.
• Work closely with technical teams to analyze and resolve SAP SD issues related to interfaces, enhancements, and custom developments.
• Work with technical teams on the implementation of BAdIs, Function Modules, User Exits, Routines, and other technical enhancements.
• Support production issues during hypercare and ongoing operations, ensuring timely resolution and effective communication with business stakeholders.
• Bachelor’s or master’s degree in computer science, Information Technology, Business Administration, or related field.

6+yrs experience in SAP Order-to-Cash (O2C)