Information Tech Support Spec

Information Technology Support Specialist

**This is not a remote position. **

HIRING RANGE: $27.03-$30.42 per hour

Qualified applicants are encouraged to apply early, as we anticipate conducting our first round of virtual interviews during the week of October 8th.

About the Position

The City of Grand Junction seeks a dynamic IT Support Specialist to enrich our dedicated technology team. This role requires a tech-savvy professional adept at providing top-tier technical support, creative problem-solving, and promoting cybersecurity measures across the organization. The ideal candidate will have a strong technical background and a customer-centric approach. They will also possess exceptional problem-solving skills, an understanding of cybersecurity principles, and a passion for technology.

About Our Culture

At the City of Grand Junction, we lead the way with continuous improvement, collaborative partnerships, and exemplary service. Our core values are demonstrated by our willingness to challenge the status quo, ability to work together using all areas of expertise to achieve a common goal, and commitment to fulfilling the needs of our community through thoughtful interactions.

What You'll Do

• Assist users of the City's various computing systems, networks, software, enterprise applications, and wired & wireless telecommunication devices.
• Demonstrate exceptional technical capabilities by handling tasks such as equipment deployment, testing, installation, maintenance, and troubleshooting of network components, computer systems, and device hardware & software.
• Deliver high-quality customer service by responding effectively and promptly to user issues and inquiries.

For a complete job description, please click here.

What We're Looking For

• Two (2) years of increasingly responsible computer systems and applications support experience.
• High School Diploma or G.E.D. supplemented by related specialized training in computer science or a related field.
• Possession of, or ability to obtain, a valid Colorado driver's license.

Other combinations of experience and education that meet the minimum requirements may be substituted.

This position is a safety-sensitive position, which means you will be subject to random drug screens due to the nature of the work performed.

City Employee Health Clinic

The City is committed to supporting the health and well-being of employees, and their families. Our near-site Sage Health & Wellness Center offers free or low-cost healthcare services for employees and their dependents enrolled in a City health plan. Services include preventative care, health assessments and coaching, treatment for common illnesses, lab services, physical therapy, a medical massage therapist, and behavioral health counseling. The clinic also offers wellness programs, challenges, and classes that empower employees and their families to stay healthy and thrive.

Explore the Area

Grand Junction, Colorado, is the key access point to the mountains and canyonlands of western Colorado and eastern Utah. Centrally located between Denver, CO (250 miles east) and Salt Lake City, UT (270 miles west), Grand Junction was named for the convergence of the Gunnison River and Colorado River. Over 1.5 million acres of public lands connect the area’s alpine terrain with the dramatic high desert, nourished by powerful rivers that sustain the vibrant agriculture industry. Opportunities for outdoor adventures are abundant in every season due to the year-round temperate climate. Home to “Nature’s Trifecta,” Grand Junction is surrounded by the Colorado National Monument – a mini-Grand Canyon, Rattlesnake Arches – the second-largest concentration of natural arches in the world, and the Grand Mesa – the largest flat-top mountain in the world. Agritourism, art and history, boutique shopping, and trendy restaurants complement the outdoor recreation scene. With a population over 160,000 in Mesa County (over 70,000 within the City limits), Grand Junction has all the city amenities you expect with a hometown atmosphere that is friendly and comfortable. See Visit Grand Junction for more information.

At the City of Grand Junction, we proudly operate as an Equal Opportunity Employer, purposely building an inclusive workforce representative of various cultures, perspectives, and experiences. We believe in respect for all and do not discriminate based on hair, race, color, religion, creed, sex (including pregnancy, gender identity, gender expression and sexual orientation), national origin, age (40 or older), disability, genetic information, marital status, veteran status or any other status protected by applicable federal, state or local law.

If you have any questions or need assistance or accommodations due to a disability, please contact our Human Resources office at 970.244.1512.