Business Analyst

• Develop and deliver business and technology process flows in order to drive overall workflow optimization.
• Develop and document work flows that promote productivity and efficiency.
• Identify opportunities to increase productivity, enhance Services Levels, and improve overall organizational efficiency.
• Develop implementation plans for process improvements, process controls, and new/enhanced capabilities.
• Identify and create relevant metrics that will report process effectiveness and efficiency
• Superior MS Excel, MS Access, Visio, PowerPoint, and SharePoint skills
• Strong analytical skills – both quantitative and qualitative.
• Ability to convert analytical results into comprehensible charts, graphs, and reporting.
• Excellent communication skills - written and verbal
• Self starter
• Experience at working both independently and in team/matrixed environments
• Ability to understand processes and issues from a customer perspective
• Ability to drive results

To know more on this position or to schedule an interview please contact:

Vishwas Jaggi

973-475-7482