Business Implementation Manager

• The Network Platforms group is part of Network Management organization that serves the Global Network Business (GNB).
• The group is focused on managing the strategy, delivery and the process management that support critical network technology platforms.
• The Business Implementation Manager role is part of the Authorization Delivery Team.
• The team drives the end to end project delivery leading the execution and delivery of technical projects.

Job Responsibilities

• Responsible for project management activities relating to technology projects across a range of network functions e.g. authorizations and ATM platforms
• Co-ordinate business activities on technology releases and manage releases from end to end
• Work collaboratively across various stakeholder groups such as GNB, GNS, GMS, Finance, Technologies, Compliance and other cross functional areas
• Ensure alignment on business testing and operational readiness by partnering with leaders and project teams to source resources to meet project deliverables
• Responsible for building and managing global relationships with business partners to understand business requirements, constraints or other opportunities related to platform
• Influence, lead and communicate to all levels across a broad range of customers and constituents

Required Qualifications

• Exceptional project management skills
• Management of project scope, budget and timelines
• Strong results orientation with the ability to effectively analyze and identifying and manage Risks, Issues, Budgets, Timelines and Scope
• Knowledge of AXP transaction processing preferred i.e. authorization and settlement
• Experience in all phases of project management and delivery, including UAT and implementation
• Experience of driving results and collaborating in a cross-functional and global environment
• Strong communication, negotiation, collaboration and influencing skills
• Ability to identify opportunities to reduce costs and / or timelines without adding unacceptable risks to quality
• Excellent presentation skills
• Bachelor's Degree or higher preferred
• Knowledge of Digital Network environment preferred
• Knowledge of Agile Delivery Methodology preferred
• PMP preferred
• Prior Amex experience is a big plus
• Experience in Network GNS is a big plus