Project Coordinator

• Manage end to end learner enrollment process and tracking, answering inquiries, reviewing enrolment reporting, sending follow-ups to learners to register
• Create learning cohorts for markets in their region, based on numbers and locations of learners enrolled
• Create regional training class schedules and work with vendor to obtain reports and update schedules as needed
• Work with Executive Assistants and Conference Centers in each region to secure venues for training
• Monitor and review class status and cancellation reporting and highlight to market coordinators where classes are at risk, providing guidance around how to promote classes
• Schedule dates and book venues for key events in each market, e.g. Kick Off sessions, Share & Learn sessions, etc.
• Notify Coordinators and provide support materials
• Create and maintain status reports to track dates and progress of all learning cohorts in their region
• Attend regular status calls with Learning Path Lead and other Regional Coordinators, to update on progress
• Hold calls with Coordinators to brief them on the program, their role and discuss cohort progress
• Send communications to learners advising upcoming cohort activities
• Act as a single point of contact for all market coordinators, deployment leads and Learning Path participants in their region, in relation to training schedule, class requests, attendance questions/cancellations/issues, monitoring and responding to a dedicated email in-box on a daily basis
• Understand end user experience and navigate course information/ processes in the Learning Management System, providing the right advice/guidance to learners
• Create dashboard reporting to update the business on cohort statistics, impact, feedback
• Support quarterly tracking of costs against allocated business budgets for People Leader Learning Paths

Qualifications

• A professional individual, with the ability and desire to learn quickly.

Key skills include

• Experience or exposure to training & development initiatives.
• Highly organized and able to juggle competing priorities in parallel and manage to deadlines/milestones.
• Attention to detail and ability to think end to end is essential.
• Flexible and resilient. Able to balance customer/client needs with the need for global standardized processes.
• Applies sound judgment and escalates appropriately.
• Customer/client focused.
• Strong administration, planning and execution skills on a broad/global scale.
• Excellent relationship and team player skills.
• Strong written and verbal communication skills
• Proactive, responsive and thorough in follow-through
• Technology savvy – in particular highly proficient with Microsoft Excel (v-lookups and advanced pivot tables) and ideally familiar with learning management systems.

To schedule an interview, please contact

Vishwas Jaggi

973-475-7482