IT Support Engineer

Tasks

• Maintenance and development of custom internal applications.
• Retrieving source code and reproducing reported bugs in applications.
• Analyzing issues in C# code and SQL databases.
• Documenting problem resolutions in the ticketing system.
• Escalating more complex tickets to third-line support.
• Using application documentation containing descriptions of the most common issues.
• Applying knowledge of C# and SQL to diagnose and resolve tickets.

Must have

• Ability to read and understand source code in object-oriented and scripting languages (preferred: C#, PowerShell).
• Ability to work with code editing and analysis tools (preferred: Microsoft Visual Studio, Visual Studio Code, Notepad++).
• Practical knowledge of SQL.
• Experience working with relational databases (preferred: Microsoft SQL Server, Informix, MySQL).
• Ability to use database management tools (preferred: Microsoft SQL Management Studio, DBeaver).
• English B2, Polish C1
• Working hours: 8:00-18:00

You choose the form of cooperation yourself – employment contract or B2B contract

We hereby inform you that Inetum Polska sp. z o.o. has implemented an internal reporting (whistleblowing) procedure. The content of the procedure and the possibility to submit an internal report are available at:

https://inetum.whispli.com/speakup?locale=pl