Assistant Facility Manager

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves

The Assistant Facilities Manager (AFM) supports the Senior Facilities Manager in the daily management and coordination of facility operations, maintenance programs, and building initiatives. This role is responsible for overseeing building services, coordinating vendors and contractors, managing work orders and maintenance activities, and ensuring facilities operate safely, efficiently, and in compliance with company and regulatory standards.

The AFM serves as a key liaison between the Senior Facilities Manager, clients, occupants, vendors, contractors, and internal teams to ensure the successful execution of facility management objectives. The role also assists with budgeting, reporting, preventive maintenance, capital and operational projects, space management, and customer service initiatives while promoting a positive occupant experience and maintaining high levels of operational performance.

This position requires strong organizational, communication, and problem-solving skills, along with the ability to manage multiple priorities, build effective relationships, and support continuous improvement across all aspects of facility management.

What your day-to-day will look like

• Manages the daily operations of commercial facilities, ensuring building systems, maintenance activities, and occupant services meet operational and safety standards.
• Coordinates preventive and corrective maintenance for HVAC, electrical, plumbing, fire/life safety, and building automation systems through third-party vendors and contractors.
• Requests proposals, schedules inspections, and oversees all maintenance and repairs with onsite vendors and contractors while ensuring quality customer service.
• Assists Senior Facilities Manager with annual operating budget development, management, and review of repair/maintenance proposals in accordance with JLL and client procurement policies.
• Manages work orders in CMMS platforms from initiation through completion, ensuring timely resolution, accurate documentation, and performance reporting.
• Conducts routine facility inspections and property walkthroughs to identify maintenance needs, safety concerns, and opportunities for operational improvements.
• Creates and edits monthly reports for work orders, budgets, initiatives, and projects.
• Serves as the primary point of contact for occupants, vendors, and service providers, resolving facility-related issues and delivering exceptional customer service.
• Trains and supports vendors and facility personnel on operational procedures, safety protocols, and client service expectations.
• Collaborates with cross-functional teams, including Security, IT, Environmental Health & Safety (EHS), and Property Management, to ensure efficient facility operations.

Required Qualifications

• High School Diploma or equivalent with valid driver's license required.
• Minimum 3+ years of proven facilities management experience managing hard and soft services as a 3rd party provider.
• Working knowledge of facility systems including HVAC, electrical, plumbing, fire/life safety systems, BMS, and water treatment
• Computer proficiency with MS Office Suite (Excel, Word, PowerPoint, Outlook), Tableau, CMMS, and SharePoint
• Strong leadership and interpersonal skills to effectively collaborate with associates, clients, and vendors while delivering exceptional customer service.
• Knowledge of financial and accounting principles as applied to commercial property management.
• Ability to comprehend and interpret instructions, correspondence, and technical documents, and respond professionally to inquiries and complaints from clients, co-workers, vendors, contractors, and supervision.

Preferred Skills

• Facilities Operations
• Preventive & Corrective Maintenance
• Vendor & Contractor Management
• CMMS (Corrigo, ServiceNow, etc.)
• Work Order Management
• Budget & Expense Management
• General knowledge of building systems (HVAC, Electrical, Plumbing, BMS)
• Preventive Maintenance Planning
• Client & Occupant Relations
• Health & Safety Compliance
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook), SharePoint, Tableau, and CMMS platforms.
• Property Inspections
• Project Coordination

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location

On-site –Kansas City, MO

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

Some of these benefits may include

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.