Manager-Product Development-Technology/Digital Product Owner

Location: Pune, Maharashtra, India
Workplace: Hybrid
Employment: Full Time
Salary: —

Posted 1mo ago

Drive overall performance and manage FNOL team and process deliverables. Responsible for supervisory support through transaction monitoring and delivering results as per Service Level Agreement targets / timelines

Caters to new claim filing related to damage/s to our customers dwelling, contents, vehicle, and liability.

Responds to basic claim status inquiries such as claim payment details, claim process and guidelines and Turnaround time.

Transfers calls to adjuster/different departments as applicable.

Bachelor or Associate Degree in any stream 5-8years experience in any BPO Voice process preferably with Leadership background

Skills

Attention To Consistency
Computer-based Applications and Computer Operations
Internal Communications
Leadership Capabilities
Microsoft Office
Working under Pressure

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