209318 / Systems Engineer II

Procom Services

Location: Grand Rapids, MI, United States
Workplace: —
Employment: —
Salary: —

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Posted 11y ago

Solution and monitor wide area network file and print servers for capacity, utilization and performance
Advanced system hardware/software troubleshooting as required
Solution, install, implement and support complicated server platforms which may or may not include SAN/NAS sub-systems.
Architect and deploy data backup and recovery solutions.
Perform data backup and recovery processes in accordance with the company’s disaster recovery and business continuity strategies
Contribute towards defining standard hardware requirements
Work with internal and external customers to gather IT system then architect and deploy IT systems solutions.
Maintain technical documentation of system/server inventory and technical specifications
Perform security audits in accordance with the company’s IT security policy
Participate in the Company’s asset management programs
Perform security audits in accordance with the company’s IT security policy
Work with internal and external customers via an IT service ticketing system.
Troubleshoot and resolve escalated issue tickets
Write effective technical documentation as assigned
Ensure adherence to company IT standards for systems
Ensure adherence to company IT process such as change management
Keep abreast of current technology
Perform other IT infrastructure work as required
Associates Degree in Information Technology, or the equivalent in terms of education, experience and training
Expertise with Microsoft Windows server operating systems
Experience with VMWare ESXI or other similar virtualization platforms.
Base knowledge of core Microsoft Server Services (etc: DNS/DHCP/WINS)
Experience with server based system event monitoring
Experience with HP Net-Server Hardware
Experience with an enterprise level data archive & restore platform.
Experience with remote support utilities (RDP/Term Services)
General understanding of networking topologies and network troubleshooting
General understanding of virtualization, Clustering, DR/BCP best practices
Exposure to Symantec End Point Protection or other similar anti-virus Protection suite
Exposure to NAS/SAN technologies (Netapp Experience a ++)
General understanding of data center management techniques
Knowledge of SMS or other Asset Management Tool
Knowledge of Microsoft SQL and/or Exchange is a plus

Skills

Windows Server
VMware
DNS
DHCP
SQL

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Skills

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