Lead Analyst, IT Solutions

Smurfit Westrock

Location: Atlanta, GA
Workplace: Hybrid
Employment: Full Time
Salary: —

Posted 1mo ago

The employer’s full description could not be read from their board. This is a summary of the posting — follow the apply link for the original.

Responsibilities

Strategically plan, implement, optimize, and ensure reliable performance of Oracle Transportation Management (OTM), Global Trade Management (GTM) and associated logistics technologies
Collaborate with Logistics business function, IT Applications, IT Engineering, strategic vendor partners, ERP, Finance and MES operational technology teams
Deliver IT Solutions, improve process, maintain operational efficiency, maintain IT Service standards and ensure IT regulatory & audit compliance
Implement new IT solutions, configuration, technical solutions, solution architecture, enhancements, maintenance from initial idea to project completion
Handle both project and budget management
Keep up to date on the latest technological innovations, AI, ML connected to Logistics OTM, GTM and Supply chain technology stack
Support Logistics operational requirements and strategic business initiatives
Develop and implement solutions as business requirements and priorities are established
Contribute to day-to-day management of OTM Operations
Participate in end-to-end OTM, GTM and related technology software development and implementation lifecycle
Manage and maintain service metrics as per organization’s standards and requirements
Partner with business and IT stakeholders to drive innovation, enhancements, production support and roadmap expansion for business functions leveraging OTM, GTM and related technologies
Serve as a trusted advisor, OTM configurator, and IT partner by interpreting business requirements to shape future processes and address operational challenges
Ensure optimal system performance, enhanced user experience, and maximized business value
Act as a business analyst and identify business requirements, map them to system capabilities
Establish and nurture collaborative partnerships with key stakeholders throughout the NA Supply chain operations, IT, and other pertinent departments
Deliver IT solution, design, blueprinting to implementation services of OTM, GTM technical services
Define, implement, and promote processes, best practices and standards for application development and deployment
Setup testing and deploy OTM modules for logistics operations
Triage, troubleshoot, and resolve daily system issues, acting as a liaison between users and IT
Provide expertise in Data & Technical Support with utilizing skills of SQL, PL/SQL, XML, and Java to manage data, interfaces, and system integrations
Support carrier on-boarding, rate maintenance, and procurement functions
Ensure seamless, reliable data flow and integration between the OTM layer, ERP, manufacturing & shop floor interfaces, financial systems for AP processes, Fuel calculations, custom and standard Rate applications
Maintain continuous reliability and optimal performance of essential OTM, GTM and related logistics applications by implementing comprehensive disaster recovery and business continuity strategies
Oversee relationships and contractual agreements with principal OTM, GTM and related software vendors and implementation partners
Enforce data governance policies to ensure the integrity and accuracy of production, quality, and performance data used for reporting and decision-making

Requirements

Bachelors degree or minimum equivalent work experience of 10 years in IT, OTM application implementation, upgrade, support, and ERP technology operations
5-7 years or more – Implementing and managing logistics applications in the paper Industry or related large manufacturing end-to-end supply chain processes
5-7 years or more - Technical experience in progressive accomplishments in implementations, upgrades, support for OTM, GTM and related technology enabled solutions to complex business problems in an end-to-end ERP solution setting
2+ years or more – Business relationship management skills, stakeholder engagement, prioritization, effective communication, technology transformation and ability to explain in simple terms, service request portfolio management, develop business capability roadmap, enable digital transformation
Experience leading application projects as a project manager, delivery manager
Understanding Office 365 suite and related collaboration, communication tools
Experience integrating various software products related to the 3Log software suite and other software products such as Web Methods, MuleSoft, JDE, Power BI, Qlik, PaaS and SaaS architectures
Experience and knowledge of Supply Chain, Logistics end-to-end processes
Experience working with or configuring external user access associated with extranet Web Portal technology
Working knowledge of software development life cycle, break fix, demand intake, enhancement and maintenance processes
Working knowledge of ServiceNow or related tools associated to demand intake, break fix, project management and financial tracking
Knowledge of contracts, product pricing, or procurement, strategic vendor partnerships activities a plus
Superior knowledge of SQL (Oracle)
OTM SaaS, On-Prem, GTM Cloud OTM functional experience along with cloud implementations, upgrade required
OTM, GTM end-to-end business process knowledge required
Shipment Planning and tendering, shipment execution, rate management, domestic & export operations workflow
Knowledge of GTM Invoicing and Voucher creation
Allocation BT Fuel, SMC3 integration experience preferred
Domestic and Export operations will be good to have
Dock scheduling
Continuous move
Experience/Knowledge working with web Methods preferred
Exceptional teamwork abilities and adaptability within a dynamic, fast-paced environment
Consistently maintaining a courteous and professional approach
Proficiency in effectively responding to shifting priorities, demands, and deadlines
Coordinating efficiently with related teams
Track record of influencing others and facilitating consensus among stakeholders
Outstanding communication skills, including the ability to convey business concepts to users, explain technical solutions in relation to business requirements, and articulate ideas clearly and succinctly
OTM, GTM and related technologies implementation experience, SaaS cloud architecture, best-practices of integrations and implementations, financial expertise, relevant industry experience, and displays comprehensive knowledge of logistics and supply chain processes
Excels in analytical thinking, problem-solving, and decision-making
Facilitates and supports effective action, while diligently monitoring progress to ensure superior execution
Maintains superior organizational skills by prioritizing tasks, ensuring attention to detail, and meeting time constraints
Demonstrates a strong sense of initiative and consistently performs duties effectively with limited oversight
Ability to travel approximately 10%

Preferred

BT Fuel, SMC3 integration experience
Domestic and Export operations
Experience/Knowledge working with web Methods
Knowledge of contracts, product pricing, or procurement, strategic vendor partnerships activities

Skills

Oracle Transportation Management
OTM
Global Trade Management
GTM
Oracle
SQL
PL/SQL
XML
Java
ERP
MES
Web Methods
MuleSoft
JDE
Power BI
Qlik
PaaS
SaaS
ServiceNow
Office 365

Responsibilities

Requirements

Preferred

Skills

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