Oracle RightNow, CRM ,, PHP )GC-EAD,GC,USC)

Preferred

• 5+ years in RightNow (including the latest release)
• 2+ years in PHP, HTML, CSS, Shell Scripting
• 4+ years in Integration (Batch, Real-time – SOAP, XML, Web Services, etc.)
• Add-In Development using RightNow Desktop Add-in framework
• Widget design
• Ability to configure the Oracle RightNow application
• Able to write and execute ROQL queries
• CRUD operations using Connect web services
• Should have worked on integration between different systems – CTI, Portal integration, SMS
• Should have strong functional skills
• Knowledge of Oracle Policy Automation/Oracle Knowledge/Social Relationship Management and Oracle Field Service Cloud would be an advantage
• Excellent Client handling skills
• Should have handled at least 3-4 projects involving complex UI customization, Complex integrations and High Volume Data Migration
• Strong CRM Domain Knowledge, with special focus on Service Domain
• Experience and expertise in Cloud Implementation
• Experience and expertise in driving requirements gathering, conducting workshop, Functional/ Technical documentation
• Language interfaces/ deployment in multi country setups

Qualifications

Basic

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 11 years of experience with IT.

Note

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This is a Full-Time & Permanent job opportunity for you.

Only US Citizen, Green Card Holder, GC-EAD, H4-EAD & L2-EAD can apply.

No OPT-EAD, H1B & TN candidates please.

Please mention your Visa Status in your email or resume.