Team Lead

• Team Leader Specs
• Minimum 5 year of work experience in an International Voice Program from premium contact centres.
• Minimum 2-year experience as a Team Leader in International voice process.
• Prior experience in BFSI is required.
• Thorough understanding of Operations Metric, People Practices (score calculations, parameters ratings, Attrition calculation, Situation Handling etc).
• Customer service oriented. Should have prior knowledge of customer care processes and techniques.
• Proficient in MS Office – Excel, Word and Powerpoint and possess knowledge of GreenBelt, Lean, Scheduling etc.

N/P 30 Days Only

Hi,

We have multiple openings for different location, for different clients. If you are interesting in plz find the attached details.

Closing Block

Full Name (As per PAN CARD)

Self Mobile number

Alternate Number

Email Address

Total Experience

Relevant Experience

Highest Qualification (Degree)

Current Employer name (Payroll)

Current Designation

Current CTC (Annual)

Expected CTC (Annual)

Official Notice Period (As per Offer Letter)

Can join in (Days)

Any Interviews / Offers in Pipeline

Current Location

Work / Requirement Location

Date of Birth

PAN card Number

Interview Timings