Technician Computer Operations Regional-Full Time (Caesars Atlantic City/CES)

Posted 8d ago

Responds to computer system related support calls, handling or escalating in a timely manner

$20.00 per hour

Respond to computer system related request tickets; ensure all requests are handled or escalated in a timely manner
Monitor system performance and report issues as necessary
Complete all assigned shift tasks, including completion of scheduled jobs, documenting completion of tasks and completing turnover logs
Provide support for all systems, including software and hardware for all platforms, troubleshooting tasks and communicating to IT staff or service vendors
Maintain procedures and documentation for the equipment located in the data center
Locate and replace equipment malfunctions as required; complete appropriate paperwork for repair
Participate in the process to load code to the production environment
Ensure the computer room is maintained in a clean and orderly condition
Maintain the confidential nature of matters pertaining to company records, policies and customer lists

Associate’s or technical degree in Computer Science or related field preferred. Prior experience in iSeries and pSeries platforms preferred.

NJ CER LICENSE REQUIRED

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