Sainapse

The future of dynamic Customer Engagement powered by patented machine learning algorithms and human-in-the-loop AI

Software & SaaS · 11–50 employees · San Francisco, CA

Hiring record

How Sainapse hires

Not rated yet. Too few open roles to say how it hires. We rate an employer once it has enough openings for the share to mean something.

Open now: 3

Measured nightly from every posting on its own careers page. How we score

About Sainapse

Sainapse is an agentic AI platform for customer support that resolves most queries autonomously, while routing true edge cases to human experts. We sit on top of your existing CRMs, helpdesk tools, and internal systems - no rip‑and‑replace - connecting data, workflows, and policies into a single intelligence layer.

Our Data Quality & Management (DQM) stack cleanses and reconciles messy customer data, while our agentic AI classifies, routes, and acts across your tools in real time. Under the hood, Sainapse combines: * A knowledge engine for deduplication, entity resolution, and grounding * Policy‑driven agents that execute end‑to‑end workflows across APIs, browsers, and native connectors * A multi‑LLM inference layer with built‑in evaluation, guardrails, and cost controls The result: higher autonomous resolution, lower handle times, and predictable costs—support that feels seamless to customers, with humans focused where their expertise creates the most value.

From Sainapse’s LinkedIn page, matched to the employer’s own website.

Industry: Software & SaaS
Company size: 11–50 employees
Headquarters: San Francisco, CA
Founded: 2021

Offices

San Francisco, CA 94110, US
1201 Peachtree St NE, Atlanta, Georgia 30361, US

Open jobs at Sainapse

3 open jobs

Need to narrow by location or salary? Filter these jobs on the board

Sainapse

How Sainapse hires

Open jobs at Sainapse

Solutions Engineer, Enterprise AI

Forward Deployed Engineer

Member of Technical Staff