Mukuru

One of the largest money transfer providers in Africa and a leading next-generation financial services platform.

Financial Services & Banking · 5,001–10,000 employees · Cape Town, Western Cape

Hiring record

How Mukuru hires

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Open now: 7

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About Mukuru

Mukuru is one of the largest money transfer providers in Africa and a leading Next Gen Financial Services Platform that offers affordable and reliable financial services to the emerging consumer. The foundation of our business was built by providing the continent’s migrant diaspora with safe, convenient international money transfers.

From this base we have grown a wide range of products and services that take their cue from our customers’ needs and aspirations for greater financial security and a better life. To this end, we continue to build a highly robust and resilient physical and digital financial payments infrastructure across Africa that unlocks new value-added services for our loyal customers. This includes cash transfers, Mukuru Funeral Cover, and the Mukuru Card. As a fintech provider, Mukuru has underpinned its successful customer engagement strategy with the ability to ‘speak the language’ of its users and gain a grassroots understanding of the unique pain points that customers face in each market. Our engagement platforms include WhatsApp, free USSD, the Mukuru App, and the website. Customers are always able to speak to Mukuru about any challenges or difficulties with the platform, whether it’s a Mukuru agent in a physical booth, at a branch, over the telephone, or via a virtual live chat function in a language of the customer’s choosing, and often in their mother tongue. Take a walk through our Contact Centre at any time, and you’ll hear conversations in 15 languages – our very own united nations of Africa and Asia.

Specialties

remittance
money transfer
fintech

From Mukuru’s LinkedIn page, matched to the employer’s own website.

Industry: Financial Services & Banking
Company size: 5,001–10,000 employees
Headquarters: Cape Town, Western Cape
Founded: 2004

Open jobs at Mukuru

7 open jobs

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Mukuru

How Mukuru hires

Open jobs at Mukuru

Business Intelligence & Analytics Talent Pipeline

Market Developer

IT Operations Manager

IT Infrastructure Architect

BI Analysis Team Lead

Junior Market Developer (Wallet)