Zuma

Every team needs a Kelsey.

Software & SaaS · 11–50 employees · Santa Monica, California

Hiring record

How Zuma hires

Not rated yet. Too few open roles to say how it hires. We rate an employer once it has enough openings for the share to mean something.

Open now: 6

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About Zuma

Kelsey by Zuma is the AI leasing assistant built for the multifamily resident lifecycle. From first inquiry to rent collection, Kelsey works 24/7/365 as an extension of your onsite team, booking tours, following up instantly, answering resident questions, and even helping to recover delinquent payments.

Unlike point solutions or bots, Kelsey blends agentic AI + humans-in-the-loop, ensuring your brand voice, accuracy, and empathy are always preserved. Multifamily operators partner with Zuma to: - Capture every lead with instant responses and automated qualification - Boost occupancy through more tours and higher conversions - Protect NOI with AI-assisted collections and on-time payments - Free onsite teams to focus on hospitality, relationships, and community “Kelsey helped us increase response rates by 30% and improve lead-to-tour conversions by 20–30%.” — Hannah Bailey, Sr. Marketing Manager, Raintree Partners The future of multifamily operations is AI-enabled, human-centered. That’s why every team needs a Kelsey.

Specialties

AI Leasing Assistant
Agentic AI for Multifamily
Resident Lifecycle Management
AI + Humans-in-the-Loop

From Zuma’s LinkedIn page, matched to the employer’s own website.

Industry: Software & SaaS
Company size: 11–50 employees
Headquarters: Santa Monica, California
Founded: 2021

Offices

312 Arizona Ave, Santa Monica, California 90401, US
3015 Main Street, UNIT 333, Santa Monica, California 90405, US

Open jobs at Zuma

6 open jobs

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Zuma

How Zuma hires

Open jobs at Zuma

Staff Engineer AI Agents

Support Engineer

Senior Engineer

Staff Engineer (Backend, DevOps, Infrastructure)

Principal Product Designer

Staff Engineer (Agentic AI & Data)