Director, Product Management

Headquartered in San Diego (USA) and with offices in big major European metropolitan cities like London, Paris, Berlin, Munich, Milan, Eindhoven & Krakow, more than 300 employees around the globe are constantly working on Mapp Cloud to provide our customers cross-channel marketing insights continuously and reliably. Mapp Cloud brings customer acquisition and customer engagement together in one simple marketing cloud infused with data intelligence. Our business is tech, but tech depends on people. As the people of Mapp, collegiality is in our DNA. Therefore, we are committed to build the best product along with a place of belonging. We work together, we win together and we proudly extend this to our customers.

What you will do

A Director of Product Management is responsible for a business’s product planning and execution all through the lifecycle of the business.

This is inclusive of gathering and prioritizing requirements for the product, defining the vision for the product, and collaborating with other directors from the engineering, marketing, sales, and operations departments in order to ensure that the financial and consumer satisfaction goals are met.

In addition to this, the Director of Product Development also ensures that that the company’s overall strategy and goals are supported by those of the product; that the product goals and strategy do not deviate from that of the business.

Supervisory Role

The Director of Product Management oversees and is answerable to the VP Product & Marketing and stakeholders for all activities of the product management department. The Director of Product Development oversees and ensures that the functions of the Junior Product Manager, Product Manager, Senior Product Manager are efficiently and effectively executed.

Collaboration

The role of Director of Product Development is also one of a cross-functional nature and as such, the Director is expected to liaise with other Product Line Directors. These are Directors of the engineering, marketing, sales, and design departments.

Product Proposals

The Product Managers are tasked with the analysis of information and formulations of product solutions and strategies that are presented and refined further up the line. The Director is then expected to evaluate these proposals prior to authorizing the effect of any solutions and strategies for the business’s product.

Stakeholders

The Director is answerable not only directly to the VP Product & Marketing but to the stakeholders of the business. The Director is tasked with keeping the stakeholders up to date on product process and progress.

Vision Creation

As the leader of the product department, it is the Director’s responsibility to build an understanding and cultivate in the departments’ members the product’s vision, the business case, as well as compiling the product planning material necessary for driving product initiatives further with clarity and consensus.

Product Line lifecycle

The Director of Product Management, is also responsible for developing, defining, and overseeing the product’s roadmap and managing it as required for the purpose of meeting deliverables for the business.

Client Relations

The Director of Product Management is also responsible for engaging extensively with clients in order to gain first hand insight on the clients’ and market feedback on the business’s product. This first hand information coupled with consumer and market information relayed to him by the junior product managers breeds a clearer understanding of the current and future market direction, needs, and potential receptivity.

Product/Market Strategy

The Director of Product Management also works intimately with the marketing department to develop marketing strategies, lead generation strategies, and sales strategies. The Director also partners up with the sales department to build on product unit sales implementation as well as support strategies.

Research and Analyses

The Director of Product Development is tasked with conducting relevant product research; establishing competitive intelligence and various market analyses that supplement and compliments analyses already conducted by junior product managers.

Product Evangelism

Representing the business and promoting the product by advocating for its value and benefits at executive briefings, marketing events, online consumer platforms, and so forth.

The assets you bring to the team

• 7+ years experience in performance of functions as a Head of Product Management.
• Proven track record in product planning, defining and launching successful products, unifying product portfolios, and working with SaaS product lines.
• Excellent leadership qualities and have the ability to influence and inspire the product managers in applying various approaches or strategies for the product.
• A minimum of a BS in Product Leadership, Business Administration, Marketing or other business-related discipline.
• Experience with digital marketing, digital channels or digital analytics a plus
• Background in SaaS-based applications
• Demonstrable thought leadership within product area
• Excellent communication, writing, and professional skills
• Proficient in Ms Word, Ms Excel analytical tools and demonstrate expertise in the use of PowerPoint in order to create engaging content for presentations

What we offer

Prospect

We are a continuously growing team with experts in the most future-oriented fields of customer intelligence. We are dealing with real big data scenarios and data from various business models and industries. Apart from interesting tasks we offer you considerable freedom for your ideas and perspectives for the development of your professional and management skills.

Team oriented atmosphere

Our culture embraces integrity, team work and innovation. Our employees value the friendly atmosphere that is the most powerful driver within our company.

Goodies

Individual trainings, company tickets, team events, table soccer, fresh fruits and a sunny roof terrace.

TechCulture

Work with experienced developers who share the ambition for well-written and clean code. Choose your hardware, OS and IDE. Bring in your own ideas, work with open source and have fun at product demos, hackathons and meetups.