Field Service Technician

POSITION SUMMARY

Fabricates and assembles standard and custom material handling products and systems including receiving and shipping of component orders and finished assemblies. Maintains / repairs material handling equipment and systems, shop equipment & ISD facilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

o Fabricates and assemblies material handling components, including mechanical & electrical assemblies, following supplied sketches, prints, descriptions or other appropriate instructions

o Repairs or replaces faulty mechanical & electrical components following warranty or non-warranty replacement procedures as applicable

o Travels as required to assemble / install / repair material handling equipment

o Maintains records of all work and completes all necessary paperwork or computer entries associated with documenting their activity

o Maintains tools and machinery in clean, fully functional and safe condition

o Maintains shop area in clean, organized, neat and safe condition

o Maintains and tracks parts and tool inventory supplied by the company

o Receives and stores inventory and goods; also properly packs and ships goods as required

o Prepares requisitions or other documents for purchasing new or additional inventory items and shop supplies

o Performs some routine building maintenance activities as requested

PRIMARY OBJECTIVES

• Provide maximum customer satisfaction through quality workmanship in a timely manner
• Support and promote all aspects of our Division
• Present and promote a professional self and corporate image

PERSONAL RESPONSIBILITIES

• Maintain and demonstrate a professional image - neat and clean - including : self; equipment; work area; and paperwork
• Communicate in a professional manner
• Show respect to customer, management and other company personnel
• Follow company rules and procedures, policies and safety regulations
• Manage time to obtain maximum efficiency / productivity
• Turn in paperwork on time, completed in an accurate and legible manner

Participate in determining needs for

training; inventory; tools; etc

• Perform maintenance efficiently, correctly and on schedule
• Attain all necessary training / certifications
• Demonstrate the required level of technical skill in all areas of work responsibility
• Travel and stay out of town as required to perform job responsibilities
• Maintain an accurate inventory of tools and parts
• Account for 100% of work time
• Demonstrate good judgment and personal attitude, which are critical in maintaining our company’s reputation for results-orientated service, good will and professionalism