Intermediate Quantitative Analyst - Customer Analytics

Role Overview

Help us grow Wonga's customer base by understanding and influencing customer behavior across the lending lifecycle. You'll build predictive models to boost retention and lifetime value.

What We're Looking For

• 3-5 years in customer analytics, CRM, or marketing analytics
• Strong SQL and Python/R for modeling
• Experience with customer lifetime value (CLV) or churn models
• Ability to create dashboards (Power BI, Tableau, Looker)
• Commercially minded with excellent communication skills

What You'll Do

• Develop actionable customer segments and predictive models
• Analyze customer lifecycle to identify retention drivers
• Partner with Marketing, Credit, and Product teams
• Translate data insights into business strategies

Why You'll Love It

• Drive significant impact on business growth
• Work with cutting-edge data analytics tools
• Collaborative environment focused on data-driven decisions