AI Orchestration Engineer I - 1644

Location Preference in Order

New York City, NY; Los Angeles, CA; San Francisco, CA; then Tempe, AZ

Onsite/Hybrid/Remote

Hybrid. At least office 1 day a week onsite.

Duration

Through June 2027, with potential extension or conversion

Rate Range

$50–$65/hour on W2, based on experience. No benefits.

Work Authorization

U.S. citizens, Green Card holders, and candidates with valid EADs. No H-1B, OPT, CPT, visa sponsorship, or visa-related documentation.

Must Have

• Hands-on Python development
• ITSM or internal IT workflow automation
• JSON and API payloads
• REST API integrations
• OAuth, API keys, and authentication methods
• SaaS workflow automation and orchestration
• Experience building and supporting production workflows
• Experience using AI coding or automation tools
• Ability to read, debug, and improve AI-generated code
• Logging, monitoring, retry logic, and exception handling

Responsibilities

• Build net-new enterprise workflows using an AI automation platform.
• Develop API-driven integrations across internal business systems.
• Intake tickets to create, repair, and improve automation workflows.
• Support ITSM processes such as incidents, requests, approvals, access, and routing.
• Develop workflows involving HR, identity, access, and IT systems.
• Write Python and JSON-based automation logic.
• Review and improve code generated through AI development tools.
• Troubleshoot APIs, authentication, payloads, and workflow failures.
• Implement logging, monitoring, correlation IDs, retries, and error handling.
• Meet with stakeholders to understand processes and identify automation opportunities.
• Replace repetitive and ticket-based processes with automated workflows.
• Build reusable workflow templates and technical documentation.
• Support business users creating approved automations.
• Follow security, governance, testing, and release standards.

Qualifications

• Hands-on experience building workflow automations and SaaS integrations.
• Experience supporting internal IT operations or ITSM environments.
• Experience working with connected enterprise systems.
• Ability to develop and troubleshoot solutions using an IDE.
• Experience supporting production workflows in a large enterprise environment.
• Ability to attend an approved office when required.

Nice to Have

• Serval experience
• Moveworks experience
• ServiceNow workflow or API integration experience
• Workday integration experience
• Okta, identity, or access-management integration experience
• AI help desk or automated ticket-resolution experience
• RAG, MCP, or AI-agent orchestration experience
• RPA or browser-based automation
• Low-code or no-code automation platforms
• Personal automation or AI development projects