Senior Online QC - CCL

• Reduction in Rejection & Rework

Reduced online coating defects by improving real-time monitoring and immediate corrective actions.

Controlled shade variation issues, minimizing customer complaints related to color mismatch.

Contributed to improvement in First Pass Yield .

2️⃣ Improvement in Shade Matching & Tinting Accuracy

Improved paint tinting process to achieve consistent Delta E control within customer tolerance.

Reduced shade approval time by better trial planning and sample validation.

Minimized paint wastage through optimized tinting formulation control.

3️⃣ Strengthened Inward Material Quality Control

Implemented stricter inward inspection for paints and mill finish coils, reducing raw material-related defects.

Prevented production loss by identifying non-conforming materials before use.

Improved supplier quality feedback coordination.

4️⃣ Customer Satisfaction & Complaint Handling

Supported technical investigation of customer complaints with detailed defect analysis reports.

Assisted in faster complaint resolution, improving customer confidence.

Successfully prepared and approved multiple customer sample panels.

5️⃣ Process Improvement & Cost Control

Identified root causes for recurring coating defects and implemented corrective actions.

Reduced rework and scrap, contributing to cost savings.

Improved documentation and reporting accuracy for audit compliance.

6️⃣ Team Support & Leadership

Guided junior QC inspectors and trained operators on defect identification.

Coordinated effectively with production and maintenance teams to maintain quality stability.

Actively participated in ISO audits and quality system compliance.