Software Systems Engineer - IV/Storage Support / Storage Implementation Engineer (Only W2 Folks)

Dfw Airport-TX-USA

Storage Operations Engineer (Implementation and Support)

Job Duties

• Implementation and support of Storage Infrastructure (NetApp Clustered Data OnTAP, NetApp Santricity, HPE 3-PAR, EMC VNX/ VMAX, Cisco MDS SAN, Brocade SAN)
• Administration and diagnostic resolution of advanced maintenance and performance issues on Netapp Clustered Data OnTAP, NetApp Santricity, HPE 3-PAR, EMC VNX/ VMAX, Cisco MDS SAN, Brocade SAN)
• Advanced troubleshooting of common block/file protocols including iSCSI, NFS, CIFS
• Provisioning Storage as per internal and external customer requirements.
• Configure and maintain storage infrastructure providing optimal availability, performance and best practices
• Escalation point and Storage “Subject Matter Expert” within the greater Global Support Services Tier 2/3 Support and Implementation Team
• Lead/coordinate projects including new installations, upgrades, retrofits, security vulnerability identification and remediation etc.
• Update logical diagrams and maintain platform and procedural documentation as per requirement
• Follow Change Management and overall operations processes and document as appropriate.

Job Requirements

• Excellent Problem Solving Skills
• Demonstrated ability to work in a fast-paced, deadline driven environment
• Minimum of 5 years’ experience with Storage Administration
• Solid experience with NetApp and associated technologies; NetApp Clustered Data OnTap, NetApp Santricity, NFS, CIFS, iSCSI, FlexClone, NDMP, SnapManager, SnapMirror
• Experience configuring and managing Cisco SAN Fibre Channel Switches
• Experience configuring and managing Brocade DCX SAN Fibre Channel Switches
• Experience configuring and managing HPE 3Par SAN Arrays
• Knowledge of OS Internals (File systems, storage, process lifecycle, etc.)
• Demonstrated experience with VMware products and technologies and integration with enterprise storage infrastructure
• Strong verbal and written skills
• Eligible for US Public Trust Certification, US Citizenship required
• Willing to work On Call and occasional weekend work

Nice To Have

• Previous experience in IT Call Center support environment
• Experience in creating and maintaining knowledgebase articles
• Storage technology related certifications or training highly desirable (NetApp, EMC, HP 3Par, Cisco SAN, Brocade SAN)
• Experience with scripting
• Experience with IT Audits, security and risk management
• Experience training or mentoring other engineers

Vivek Salvatore

vivek.salvatore(@)americanetworks.com

(973) 582-3458