LIMA Developer & Support Engineer

APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.

Job Title

LIMA Developer & Support Engineer

Location

PAN India (5 days onsite)

Exp

6 to 8 years

Job Description

Key Responsibilities

Application Development

• Analyze business and technical requirements.
• Hands on experience in designing and developing solutions based on functional requirements in LIMA (Life Cycle Management Product)
• Implement enhancements and new features.
• Develop integrations with upstream and downstream systems.
• Perform code fixes and configuration changes in LIMA
• Coordinate SIT, UAT activities
• Manage incidents and service requests.
• Perform root cause analysis and problem management.
• Monitor application health and business processes.
• Resolve production defects within SLA commitments.
• Coordinate with business, operations, and technical teams during critical issues.
• Support deployments across test, staging, pre-production, and production environments.
• Create deployment packages and release documentation.
• Perform post-deployment validations.
• Maintain system documentation and knowledge repositories
• Contribute to PI Planning and sprint activities.
• Collaborate with stakeholders to manage dependencies and delivery commitments

Required Technical Skills

• Hands-on development experience in LIMA product

Programming

.NET, SQL, Python (Nice to have)

Databases

MS SQL Server

API Testing

Postman

Defect Management

JIRA

CI/CD

GitLab CI, GitHub Actions

Support Responsibilities Specific to LIMA

• Provide end-to-end support for LIMA and related business applications.
• Monitor service availability and operational workflows.
• Troubleshoot production issues and coordinate resolutions.
• Maintain operational reports and dashboards.
• Share incident updates, release notes, and downtime communications with business users.
• Support SLA adherence and periodic reporting

Preferred Candidate Profile

• 4 to 8 years of enterprise application development and support experience.
• Strong analytical and troubleshooting skills.
• Experience in application development and production support.
• Good understanding of Agile delivery practices.
• Ability to work with cross-functional stakeholders.
• Strong communication and customer-facing skills.
• Experience in retail and enterprise application environments is an advantage

We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.