QA Analyst

Title

QA Analyst

Location

Elkhart, IN (Onsite 5 days a week)

Duration

6 Months (with possible extension based on performance)

Interview

Web Cam

Start Date

ASAP

Job Description

The Technical Analyst role gathers requirements, analyzes systems, designs processes, facilitates communication between stakeholders, tests solutions, and ensures successful implementation, risk mitigation, and adoption of technology-driven solutions. They shall support all elements of assigned projects, including the initiating, planning, executing, controlling, and closing phases, and will work with IT and business users across the Company

Responsibilities

• Performs all tasks safely, complies with all internal and external safety requirements, supports ITRCC safety culture, attends all safety trainings, and completes all compliance trainings as required by ITRCC.
• Has frequent contact with consultants, contractors, and ITRCC departmental project managers and subject matter experts.

Uphold ITRCC's core values

Community, Actions, Reliability, Excellence, and Safety (CARES).

• Gathers requirements, including collaborating with stakeholders to identify, document, and analyze business and system requirements. (functional specifications, user stories, process flows)
• Utilizes strong technical acumen to prepare detailed technical documentation, including system architecture diagrams, API mappings, data flow diagrams, etc.
• Develop test plans and test cases for functional and integration testing. Conduct testing (e.g., UAT) and validate system functionality against requirements.
• Analyze data trends to support decision-making and provide actionable insights for system improvements. Collaborate with third-party vendors during system implementation, upgrades, or troubleshooting.
• Help the project team members with administrative duties and processes.
• Ensure scope is managed in accordance with requirements and change orders are addressed as required.
• Collaborate on business presentations while fostering positive relationships with all stakeholders.
• Perform other duties as assigned.

Minimum Qualifications

• Bachelor's Degree or equivalent years of experience
• Proficient in programming languages including SQL, Python, or Rust, and the .NET Framework.
• 3 years of recent experience with test automation tools (Selenium, Appium) and API back-end testing. (e.g., Postman, Insomnia).
• Strong oral, written, and presentation skills.

Desired Qualifications

• Minimum 3+ years of relevant experience in administrative support and overseeing implementation of new technology or software development.
• Professional certifications in QA (e.g., ISTQB) or in related domains (Agile, DevOps, or PMI's CAPM/PMP for project knowledge)
• Experience supporting and administering Microsoft Dynamics 365 Suite.
• Understanding of PCI DSS and NIST cybersecurity frameworks or similar compliance frameworks.