Desktop Support

Posted 4y ago

Ability to interpret and execute tasks using technical instructions.
Image workstations and laptops using corporate imaging software while following all technical guidelines
Work with end users to survey existing software and files for transfer to new machine
Knowledge of Active Directory users and Computers
Ability to troubleshoot problems arising from Windows 7 to Windows 10 migrations
High level understanding of ODBC connections and configuration of ODBC Data sources with the ability to troubleshoot connection problems from workstations to data sources and clearly report issues to software / file owner for resolution.
Ability to add printers, drivers and other peripherals as needed
Good customer services skills (Soft skills)
Good time management skills
Works with minimal supervision in a fast paced environment

Skills