Infrastructure Specialist-Cloud Application Operations

Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Proven experience in cloud operations, managing cloud-based infrastructure, and deploying cloud services. Proficiency in cloud platforms such as Amazon Web Services (AWS) and/or Microsoft Azure. Strong understanding of infrastructure-as-code principles and tools using CloudFormation and Terraform. Familiarity with scripting and automation using languages like Python, PowerShell, Bash, etc.

2 5 years of experience in Production Support / NOC / L1 Ops roles. Strong hands on experience with Splunk, Dynatrace, Grafana. Ability to analyze logs, metrics, and traces to identify first level issues. Experience executing operational runbooks. Knowledge of ITSM tools like ServiceNow. Strong communication and documentation skills. Ability to work in fast paced production environments. Willingness to work 24/7 rotational shifts. Eagerness to learn new tools and technologies.