Observability and GenAI Solutions Lead

About the Role

Ashnik is looking for a smart and hands-on Solutions Lead with deep expertise in observability and modern AI-driven architectures.

This is a senior, customer-facing role where you will design, architect and deploy next-generation observability platforms that combine open-source technologies with cutting-edge GenAI capabilities.

You will work with enterprise customers across BFSI, Digital Native, and High-Growth Tech organizations, helping them build scalable, intelligent, and resilient architectures.

What You’ll Do

• Architect and build modern observability solutions using Elastic, OTEL Collectors, GenAI, RAG, AI Agents, Kafka and other open source technologies.
• Design and deploy solutions where customers ingest and query petabytes of data per day with high availability and performance.
• Build and optimize search, analytics, and real-time telemetry platforms using Elastic technology.
• Design and deploy GenAI-based solutions that support search, reasoning, enrichment, summarization, and automated insights.
• Develop new solution approaches using OTEL Collectors + Object Storage (S3 / MinIO / Cloud-native) to deliver scalable, cost-efficient architectures.
• Work closely with potential customers in pre-sales: discovery, solution shaping, architecture options, sizing and cost models.
• Present technical solutions, architecture proposals, and competitive insights to technical and business stakeholders.
• Provide L3-level technical expertise and guidance for ongoing customer engagements.

Requirements

What You’ll Do

• 8 to 10 years of experience in solution architecture, data engineering, observability, or platform engineering.
• 5+ years designing and deploying Elastic Stack solutions in production environments.
• Strong experience in building Search solutions, APM, SIEM, or analytics platforms.
• Practical experience deploying and managing OTEL Collectors for metric/log/trace ingestion.
• Experience building platforms that handle large-scale data ingestion (terabytes to petabytes/day).
• Hands-on experience with Cloud-native services (AWS, Azure, GCP).
• Knowledge of Linux, Python, shell scripting, ETL pipelines, and distributed systems.
• Experience with DevOps technologies such as Ansible, Kubernetes, CI/CD.
• Understanding of building systems with Object Storage (S3, MinIO, OCI).
• Prior involvement in pre-sales, proposal creation, customer workshops, or architecture reviews is a plus.
• Curiosity and capability to keep up with evolving trends in GenAI, Observability and Cloud-native engineering

Benefits

Benefits

We believe in supporting our team members with benefits that promote well-being, flexibility, and growth:

• Comprehensive Medical Insurance – Your health is our priority.
• Flexible Work Options – Achieve balance with adaptable work arrangements.
• Continuous Learning & Development – Stay ahead with ongoing upskilling opportunities.
• 24×7 Team Assistance Program – Access support whenever you need it.
• Generous Family & Parental Leave – We respect and support family priorities.
• Paid Annual & Medical Leaves – Recharge with adequate time off.
• Reward & Recognition Program – Your contributions are celebrated and valued.

Why Join Ashnik

Work on next-generation architectures integrating open source, AI, cloud-native, and high-performance compute.

Design systems that impact mission-critical environments and real-world customer outcomes.

Partner with leading technology vendors and innovators in the open-source ecosystem.

Fast, global career growth with opportunities to build regional and global practice areas.

Competitive compensation, medical benefits, learning & certification support, generous leave, and recognition programs.

Ready to architect the future of observability and AI?

Let’s talk!!