Senior Appian Developer

Astra-North Infoteck · Toronto, Ontario, Canada

About Astra-North Infoteck

Weak hiring record · median 82 days open

Hiring signal

Still listed on the employer's own board · How we score

All reasons

Toronto (preferred) or London

Hybrid – 2–3 days at client office

6–8 years

Digital – Appian BPM (Business Process Management), Appian Workflow, IDP, and RPA

Ensures stability and reliability of production systems by reviewing fixes, performing root cause analysis, and validating resolutions while providing feedback during incident reviews.
Leads troubleshooting and resolution of complex production issues (L2/L3), ensuring timely restoration within SLAs.
Proactively monitors applications, identifies anomalies, and implements preventive measures to reduce incidents.
Drives problem management by addressing recurring issues through root cause fixes and automation.
Enhances system performance and resilience through targeted improvements and tuning.
Supports change and release activities to ensure smooth, low-risk deployments.
Collaborates with cross-functional teams to resolve issues effectively and maintain service continuity.
Maintains runbooks and documentation to improve support efficiency.
Drives automation to reduce manual effort and improve response times.
Mentors team members on support best practices and ensures compliance with security and governance standards while providing feedback to leadership on system health and risks.