SPDS Field Service Technician

Job Summary

An entry-level Sterile Processing Device Technician who has the ability to successfully complete the On-the-Job Training (OJT) program and can independently perform preventive maintenance and basic repairs on tabletop sterilizers and boilers while following established safety procedures.

Duties and Responsibilities

• Basic understanding of table top sterilizers and boilers to perform basic planned maintenance and basic repairs
• Diagnose, troubleshoot and repair faulty equipment
• Calibrate medical devices to ensure accurate performance
• Applies electrical safety principles and follows all safety protocols when working with high voltage, high-pressure systems and steam vessels
• Performs work with beginner-level scope, speed and accuracy
• Responds promptly to equipment breakdowns and emergency repair requests
• Train healthcare staff on the proper operation and basic care of the medical equipment
• Monitor equipment performance and recommend repairs, upgrades or replacements when necessary
• Coordinate with equipment manufactures and service providers for specialized repairs or warranty services
• Identify and verify the correct Original Equipment Manufacturer OEM and approved equivalent replacement parts to ensure equipment compatibility
• Research obsolete, discontinued or hard to source parts and identify suitable replacements
• Return incorrect parts by initiating the Return Merchandise Authorization RMA process with the vendor to ensure the parts are returned in accordance with applicable return policies and requirements
• Completes basic administrative responsibilities accurately and on time
• Dispose of obsolete or damaged equipment according to regulatory and environmental guidelines
• Coordinate a loaner/rental to ensure facility can maintain daily operations
• Manages accurate inventory of consumables, replacement parts, tools and testing equipment in assigned service vehicle
• Maintains vehicle cleanliness, safety and overall readiness in accordance with company standards
• Basic understanding of both local and national public safety and regulatory issues
• Other responsibilities and duties as assigned

Required Skills/Abilities

• Ability to troubleshoot and diagnose faults in equipment
• Demonstrates basic problem solving skills with minimal guidance
• Basic knowledge of medical devices and safety standards in patient care environments
• Ability to read and interpret technician manuals and wire diagrams
• Ability to communicate effectively both verbally and written
• Excellent critical thinking, attention to detail and accuracy
• Ability to build relationships with co-workers, customers and vendors
• Basic proficiency with hand tools and multimeter
• Basic understanding and use of Personal Protective Equipment (PPE)
• Ability to work a flexible schedule
• Commitment to continuous learning as medical technology evolves
• Ethical conduct and respect for patient safety
• Comfortable working in hospitals, operating rooms, laboratories, surgery centers, pharmaceutical production facilities, animal research centers and other commercial customer facilities
• Ability to obtain DOT certification
• Valid drivers license

Education and/or Experience

• Technical certification in a related field
• 1–2 years of electrical and mechanical experience

Physical Requirements

• This position requires routine walking, bending, kneeling, and squatting, sitting, standing, reaching, twisting, pushing, pulling and grasping
• Perform work from floor level to above shoulder height
• Routinely lift/lower/carry 1 to 35 pounds and occasionally lift/lower 75 to 100 pounds
• Driving, walking and standing for extended periods of time
• Working in confined spaces and variable temperatures
• Manual dexterity for handling delicate electronic components and tools