IT Support Specialist

Barrington Orthopedic Specialists is looking for a full-time IT Support Specialist to join our practice. Your primary duties would be to assist the Director of IT to establish, plan, and administer the overall policies and goals for the Information Technology department.

The IT Support Specialist duties include

• Network administration and helpdesk activities servicing Barrington Orthopedic Specialists and all ancillary companies.
• Assist the Director with analyzing the needs of different departments and determine ways to meet business objectives by modifying existing or developing new information processing systems.
• Assist the Director to analyze, troubleshoot and evaluate technology issues processes.
• Responsible for onboarding new hires and assisting with one-on-one training and logging equipment.
• Troubleshooting IT related equipment such as Windows Servers, VM WARE, Server backups, Network Switches, Laptops, Workstations, Ring Central Phone System, Printers, X-Ray Modalities, scanners and Fax and credit card machines. Onsite training will be available.
• Active Directory and Microsoft 365 administration, including user account management, permissions, onboarding, and offboarding.
• Maintaining IT equipment inventory and coordinating with vendors when necessary.
• The ability to troubleshoot independently and prioritize issues across multiple locations.

This role may support employees by helping staff via supporting clients using remote control tools, via telephone, or giving instructions on how to use business-specific programs or working with other vendors to resolve problems.

Work Location/Travel

This is an on-site role based out of our Schaumburg location.

Travel to other locations may be required (Schaumburg, Elk Grove Village, Bartlett, Buffalo Grove, Palatine)

Education

College graduate or IT Certification / education with Microsoft Certification preferred.

Experience

• 1+ years of experience/knowledge of servers and networks required.
• 1+ years of experience in a healthcare setting is preferred.
• 1+ year of Active Directory and Microsoft 365 Admin is preferred.
• Microsoft Sharepoint experience is a plus!
• E.H.R. Athena is a plus!
• CISCO experience is a plus!
• Sonicwall is a plus!
• Troubleshooting VLANs, switches, wireless access points, and general network connectivity is a preferred.

Pay Range

This will be an non-exempt hourly position ($24 - $27 an hour depending on experience).

Benefits Offered

• 401(k) Retirement Plan
• 401(k) Employer Matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Health Savings Account with Employer Contributions
• Flexible Spending Account
• Dependent Care Account
• Basic Life Insurance (Employer Paid)
• Long-Term Disability (Employer Paid)
• Voluntary Additional Life Insurance
• Voluntary Short-Term Disability
• Voluntary Critical Illness Benefit
• Voluntary Accidental Benefit
• Voluntary Hospital Indemnity Benefit
• Employee Assistance Program
• Pet Insurance
• Paid Time Off