IT System Architect / Senior System Engineer

Work location: Tashkent, Office

Our partners, a joint effort Uzbek and European Banks, are building a dynamically growing team with a strong corporate background operating in a startup-like work environment, and looking for an experienced IT System Architect.

This role first builds and operates the company's IT and infrastructure (hands-on, including operation engineer work); as the JV grows, local development also comes under this role.

The goal is to create an international housing ecosystem for home solutions (PropTech+Fintech product) that is unique in Asia & Central and Eastern Europe.

These are the tasks awaiting you

Operations

• Continuously monitoring the production (PROD) system and infrastructure on ServerCore (cloud/dedicated servers, Managed Kubernetes, Managed Database), with end-to-end operational ownership of the platform and its integrations
• Triaging and handling alerts, errors and anomalies following defined severity levels; documenting incidents and escalating based on business impact
• Performing post-incident root cause analysis; leading the resolution of major incidents; turning recurring issues into tracked backlog items with clear ownership
• Maintaining monitoring and alerting using ServerCore's tools; measuring and reporting SLA/SLO to the CTO
• Executing backup/restore and DR procedures, including regular DR drills and launch-readiness checks before major releases; maintaining change management and runbooks
• Patch and vulnerability management; investigating security events
• Participating in on-call duty according to policy
• Defining and ensuring the technical approach for local production operations, coordinating with Bank IT, security and compliance

Building & leadership

• Establishing the JV's corporate IT and operations function from the ground up: processes, tools and operating model, including access management, endpoint and security policies, IT procurement and vendor management, onboarding/offboarding, and operational documentation
• Building the local IT team: hiring, onboarding, team composition; mentoring and directing the operation staff
• Representing the CTO locally; regular alignment with the Hungarian team and the CTO
• Initially focused on operations and building the IT function; as the team grows, taking on oversight of local development, with priorities and authority agreed with the CTO

Requirements

• At least 5 years of operations / SRE experience on production, high-traffic systems, including coordination/leadership experience and 2 years of people management
• A proven ability to build an IT function and operations (processes, team, tools), ideally in a greenfield environment
• Routine in incident and change management; a systems-thinking, cost-conscious mindset
• Working proficiency in English (required), Russian and Uzbek
• Strong communication and autonomy; on-site work in Tashkent
• Deep experience with ServerCore services (cloud, Managed Kubernetes, Managed Database)
• Experience building corporate IT (identity, endpoint, M365/productivity tools)
• A development background or experience leading a development team (for the later development responsibility).
• ITIL knowledge
• People management experience; experience in international, distributed teams
• Experience at a listing or e-commerce company; experience in a startup environment

Benefits

• A stable corporate foundation combined with a growing, international startup environment
• Diverse, high-impact tasks, cutting-edge technologies, and responsible, independent work
• A welcoming, international team with a strong sense of community
• Company-provided laptop and phone
• Competitive benefits package
• Health insurance
• Professional training and continuous development opportunities
• Long-term employment and a clear career path