IT Manager

Black & Grey HR is recruiting for a facility management company based in Cairo, Egypt. Our client is looking to hire an Information Technology Manager who will be responsible for managing the establishment and maintaining the organization's information systems inclusive of infrastructure, networks, and technical support.

Key Responsibilities

• Develop the annual IT plan and budget, and ensure effective implementation.
• Assess organizational requirements and design IT infrastructure that meets defined business needs throughout the operational phase.
• Manage the renewal of all technical support contracts.
• Maintain IT hardware, UPS systems, and work centers.
• Register new employees and contractors in IT systems.
• Submit weekly and monthly attendance reports to HR.
• Design software solutions for cheque and receipt printing.
• Administer and maintain system access controls, CCTV, time attendance, ID cards, call manager, GSM, Wi-Fi access, user permissions, and international call access.
• Manage IT asset registration and maintain legacy assets.
• Coordinate with outsourced infrastructure service providers to design, maintain, and implement IT infrastructure architecture, standards, and software systems that enhance efficiency and support market and future growth needs.
• Coordinate with networking service providers to ensure networks are configured according to the agreed infrastructure design.
• Process monthly payments for IT services.
• Review IT tender specifications for sites and evaluate bidders' technical submissions.
• Deliver first-level technical support to system users, ensuring prompt and responsive assistance and appropriate resolution of queries and needs.
• Plan, design, and implement data security and contingency measures to preserve security levels and ensure data is adequately stored and protected.
• Advise departments on software solution selection, ensuring solutions meet business requirements within the IT and operational budget.
• Coordinate with Administration to procure software, hardware, and technology equipment (PCs, laptops, telephone systems, printers, photocopiers, consumables) in line with the IT plan and operational budget.

Requirements

• 7+ years of relevant experience.
• Knowledge of QD IT standards, policies, and procedures.
• Knowledge of IT system administration.
• Fluency in English and Arabic is required.
• Bachelor's degree in Computer Science or a relevant discipline.
• Strong analytical and problem-solving skills.
• Excellent communication and relationship management skills.
• Ability to manage time and prioritize work efficiently.
• Strong written and spoken communication and presentation skills in English.
• Excellent planning and organizational skills.
• Negotiation skills.

Benefits

• Salary + Benefits