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Helpdesk Support / L1 Support role

Blackapple · Cary, NC, United States

About Blackapple

21 open jobs

Weak hiring record · median 4225 days open

2020

Hiring signal

Ghost risk

Open 3611 days · How we score

All reasons
  • Open 3611 days
  • 100% of this employer's openings are over 60 days old
  • Barely describes the job

In its favour

  • Still listed on the employer's own board
  • Publishes a salary range

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Did you apply?

Helpdesk Support / L1 Support role at Blackapple. We’ll keep it in your applied jobs, so you can see it later and be warned before applying to the same employer twice.

  • Exceptional communication and customer handling skills
  • Experience working with ticketing system.
  • Strong analytical skills and quality conscious
  • Should resolve technical problem (over a phone/Chat or remote systems support)
  • Basic Understanding of Windows XP/Win 7.
  • Basic Understanding of Email configuration and support on MS office tools.
  • VPN troubleshooting and Incident Management.

All applicants must be flexible to work in 24/7 shifts

Rate

$10 per hour on W2

ANY

All your information will be kept confidential according to EEO guidelines.

Skills

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All 21

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