Virtual Workplace Platform PSM

Roles & Responsibilities

• Responsible for Deploying, configuring and operating Virtual workplace platform infrastructure
• Drives operational excellence by implementing continuous improvement according to industry best practices
• Operates Virtual Workplace Platform infrastructure based on ITIL processes.
• Establishing targets for service levels and assessing, monitoring and managing the delivery of services against the

targets

• Ensures that services deliver agreed levels of virtual workplace platform availability to meet current and future needs

of the business.

Educational qualification

BE or equivalent

Experience

3 to 6 years in Citrix platform management

Mandatory/requires Skills

Citrix virtual workplace environment

Preferred Skills

• 3–6 years of Citrix platform management experience
• Experience and Expertise in App/Desktop/Server Virtualization solutions like Horizon, AVD
• Positive, entrepreneurial, and future?oriented mindset