Software Solutions & Services Global Product Manager

The Sr. Product Management Specialist is a senior role responsible for overseeing and driving the success of the company’s products, delivering short-term and long-term growth for their products. This position combines deep product knowledge with strategic oversight, leadership, and cross-functional collaboration to enhance product performance, meet market demands, and support overall business objectives.

Location: Fort Mill, SC

Work Schedule: Hybrid

NPI Project Management

Lead or supervise new product introduction process. Coordinate with cross-functional teams to ensure the timely and successful launch of new products.

Strategic Planning

Support strategies for new product introductions that align with market needs and business goals. Provide insights and recommendations based on market research and competitive analysis.

Cross-Functional Coordination

Collaborate with R&D, manufacturing, marketing, sales, and supply chain teams to ensure alignment and integration of new products. Facilitate effective communication and resolve any issues that arise.

Technical Expertise

Provide technical support and guidance throughout the NPI process. Address complex technical issues and ensure that new products meet quality and performance standards.

Product Validation

Support product testing and validation activities to ensure compliance with specifications and regulatory requirements. Identify and address any issues that arise during testing.

Market Readiness

Collaborate with marketing and sales teams to ensure that new products are well positioned in the market and supported with appropriate training and materials.

Documentation and Reporting

Maintain comprehensive documentation related to new product introductions. Prepare and present reports on project status, performance metrics, and strategic recommendations.

Customer and Stakeholder Engagement

Engage with customers and stakeholders to gather feedback on new products. Utilize feedback to drive product improvements and enhance customer satisfaction.

Issue Resolution

Proactively identify potential issues during the NPI phase and develop solutions to address them. Implement strategies to prevent future issues and ensure a smooth product launch.

Ideal Candidate

• Experience managing NPI projects and leading cross-functional teams.
• Technical knowledge related to product development and introduction processes.
• Ability to interpret market data and translate it into actionable strategies.
• Ability to collaborate effectively with cross-functional teams and external stakeholders.
• Proficiency with project management and product management tools.
• Proactive approach to addressing and resolving issues.