ServiceNow Developer (CONTRACT ROLE)

Location

Brookfield Place - 181 Bay Street

Job Description

We are seeking a Contract ServiceNow Developer to join Brookfield in Toronto, ON from November 2026 to June 2027. In this role, you will play a key role in inspiring change and continual improvement. If you are committed to excellence and ready to contribute to a dynamic culture, we would love to meet you.

The ideal candidate will have at least 5 years of hands-on development experience with ServiceNow, including designing and implementing complex workflows, custom applications, integrations, and supporting platform enhancements. This role will collaborate with cross-functional teams to deliver scalable and efficient solutions that align with business objectives.

Role & Responsibilities

• Design, develop, and implement ServiceNow solutions across multiple modules (ITSM, ITOM, HRSD, CSM, etc.)
• Customize and configure ServiceNow applications, including business rules, client scripts, UI policies, flows, and workflows
• Develop and maintain integrations with external systems using REST, SOAP, and MID Servers
• Participate in requirements gathering, solution design, and technical documentation
• Optimize performance and ensure the stability and scalability of the platform
• Support release and change management processes within ServiceNow
• Provide troubleshooting and support for ServiceNow incidents and enhancements
• Stay current with new ServiceNow features and best practices and proactively recommend improvements

Your Qualifications

SERVICE / PERSONAL SKILLS

• Minimum 5 years of hands-on ServiceNow development experience
• Strong understanding of ServiceNow platform architecture and modules such as ITSM, CMDB, Catalog, and Workflow
• Experience with JavaScript, HTML, CSS, and ServiceNow’s proprietary scripting environments
• Proficient in Integration Hub, web services (REST/SOAP), and data transformation
• Experience with ServiceNow Studio, Flow Designer, and Scoped Applications
• Solid understanding of Agile/Scrum methodologies
• ServiceNow Certified System Administrator (CSA) – required
• ServiceNow Certified Application Developer or Implementation Specialist – preferred

EXPERIENCE

• Knowledge of ITSM, CSDM, CMDB best practices, and Discovery
• Exposure to Now Experience UI Framework or Service Portal development
• Experience supporting multi-sector or multi-instance environments
• Strong analytical and problem-solving abilities
• Excellent communication and collaboration skills
• Ability to work independently and manage multiple priorities in a fast-paced environment

EDUCATION/DESIGNATIONS/LICENSES

• Bachelor’s degree in Computer Science or relevant experience including IT certifications
• ITIL v3 Foundations or higher
• ServiceNow Certified Application Developer or Implementation Specialist

Compensation & Benefits

Salary Type

Non-Exempt

Pay Frequency

Bi-weekly

Annual Base Salary Range

$115,000-$125,000

Brookfield is an equal opportunity employer, and we foster an inviting, inclusive and collaborative environment. We may use AI to assist in our search to identify the best candidate.

Position Opening Reason

Backfill

We are proud to create a diverse environment and are proud to be an equal opportunity employer. Accordingly, we will accommodate the needs of all qualified applicants with disabilities during the recruitment and selection process in accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act.