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Andersen Windows and Doors Field Service Technician

Builders General Supply · Long Branch, NJ

About Builders General Supply

1 open job
100100

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Actively hiring

Still listed on the employer's own board · publishes a salary range · How we score

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In its favour

  • Still listed on the employer's own board
  • Publishes a salary range

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Andersen Windows and Doors Field Service Technician at Builders General Supply. We’ll keep it in your applied jobs, so you can see it later and be warned before applying to the same employer twice.

POSITION SUMMARY

An Andersen Windows and Doors Field Service Technician travels to customer homes to diagnose, repair, and resolve warranty or performance issues on installed windows and doors.

ESSENTIAL FUNCTIONS

  • Repairs & Service: Dismantle, adjust, and fix previously installed windows, doors, sashes, hardware, screens, locks, and trim.
  • Diagnostics: Troubleshoot product performance concerns, air leaks, and water infiltration to find root causes.
  • Customer Care: Communicate professionally with homeowners, set clear expectations, and resolve difficult onsite situations.
  • Documentation: Complete electronic service reports, job assessments, and expense tracking using mobile apps or company systems.
  • Travel: Drive to various customer locations and job sites.
  • Order parts or products, as needed, to repair and resolve the issue.
  • Check stock availability.
  • Enter details of the order on BGS’ computer system.
  • Log any customer problems or complaints on the record so that there is a complete picture of the customers’ interactions with BGS.

Skills

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