Senior QA Automation Engineer

As a Senior QA Automation Engineer you are a technical leader who sets the quality bar for your team and elevates testing practices across the organization. You blend deep automation expertise with cross-functional leadership — crafting in-depth test strategies, driving non-functional and load testing, mentoring engineers, and partnering with your Tech Lead to define automation approaches for large, complex projects. This role requires close collaboration with cross-functional teams, ownership of quality and technical excellence, and the ability to drive high-quality deliverables that ensure customers have an unparalleled experience across our digital platforms.

What You Will Do

• Be the quality champion for your team, owning the end-to-end validation of features, including requirements definition, in-depth test planning, and quality signoff.
• Partner with the Tech Lead to define automation plans and test strategies for large projects, and help the team find ways to deliver incrementally for larger projects.
• Craft in-depth test plans and maintain robust automation frameworks for testing APIs, mobile applications (iOS and Android), and desktop to ensure reliable releases.
• Drive non-functional testing (NFT) for your team and manage load testing for large features, participating hands-on in performance and load testing efforts.
• Be the owner of your test suite. Actively monitor automation results, address failures and issues regularly, and continuously fine-tune runners and framework performance.
• Build, maintain, and optimize test pipelines within CI/CD workflows, ensuring developers receive fast feedback on the test results of their changes.
• Coach developers on unit and integration testing.
• Participate in UAT and provide suggestions for improvement across the application.
• Proactively identify risks, advocate for testing best practices, and address gaps in automation coverage. Consider the impact of work across multiple teams and proactively manage issues.
• Identify and drive new and better ways of working, and consistently achieve project goals while supporting the team in overcoming obstacles to deliver results.
• Regularly demonstrate new automation tests with engineering and partner with the team to improve the test suite. Raise defects and advocate for their resolution in team triage sessions.
• Provide support for internal tools and frameworks, contributing to the broader Automation QA (AQA) strategy across the organization.
• Participate in architectural discussions and contribute to the design and implementation of high-quality, scalable, testable systems.

Leadership & Collaboration

• Foster strong relationships within the team and with cross-functional partners.
• Inspire and motivate engineers by embodying the company values and supporting them in their development.
• Communicate effectively with a cross-functional audience, and interpret, add to, and execute against cross-functional plans.
• Manage projects with team members in a collaborative and open-minded manner, facilitating teamwork and ensuring team members are engaged and motivated.
• Use feedback to continuously improve and support others in their development.
• 5+ years of progressive experience as a QA Automation Engineer or SDET in an Agile environment, including demonstrated technical leadership.
• Ability to start something from scratch and then explain and teach it to others.
• Very strong knowledge of Selenium/Appium behavior, with proven expertise in mobile (iOS/Android), API, and UI automation.
• Able to inspect a UI automation framework and reverse engineer it enough to contribute tests, and able to inspect a UI framework setup and fine-tune runners, performance, and reliability.
• Able to conduct advanced interrogation of APIs via manual tools, and write scripts in a programming language to link API calls together and verify fields or perform similar-level tests.
• Ability to stand up simple UI-based load testing scenarios and manage load testing for large features; good understanding of checking basic performance across various components.
• Ability to use automated security tooling (e.g. Burp).
• Strong coding skills in JavaScript or TypeScript (or demonstrated ability to learn quickly).
• Deep understanding of CI/CD practices and experience with tools like GitLab CI/CD.
• Expertise in API/RESTful service testing, risk-based testing approaches, and automation strategy development.
• Solid familiarity with issue-tracking tools such as Jira and strong organizational skills for documenting and managing test cases in tools such as Zephyr.
• Experience testing in cloud-native environments, with exposure to Kubernetes, Docker, and AWS.
• Experience interfacing with BrowserStack/SauceLabs/LambdaTest for Appium test automation is strongly preferred.
• Exposure to Kafka, Terraform, or Splunk/New Relic for monitoring and debugging.
• Basic understanding of Java or Scala to support engineering collaboration.