Forward Deployed Engineer

The Role

We’re hiring a Forward Deployed Engineer (FDE) to work at the frontier between customers and engineering. You’ll partner with strategic enterprise accounts to deploy, integrate, and scale our platform in complex environments.

This is a deeply technical, customer-embedded role focused on deployment success and expansion. You’ll design integrations, solve performance bottlenecks, and occasionally build small features or prototypes when needed.

You will

• Own the technical success of a few high-value, high-touch customers from onboarding through expansion.
• Deploy in on-prem, VPC, and hybrid environments ensuring performance, scalability, and security.
• Design and implement integrations across APIs, data pipelines, and authentication systems.
• Work with customer engineering teams to optimize workflows, debug production issues, and tune system performance.
• Build custom connectors, adapters, or lightweight features that unblock adoption.
• Collaborate with Sales Engineers, Product, and Core Engineering to ensure customers go live smoothly and expand usage.
• Represent customer needs internally, translating field learnings into roadmap input.
• Occasionally travel (10–20%) for deployment, workshops, and relationship building.

What We’re Looking For

• Proven success building or deploying deeply technical products in enterprise settings.
• Strong technical foundation — degree in Computer Science or equivalent experience.
• Hands-on experience as a software engineer, solutions engineer, or forward deployed engineer.
• Proficiency with APIs, cloud, and distributed systems; comfortable designing and implementing integrations.
• Confident engaging with both technical and business stakeholders.
• Thrive in fast-moving, ambiguous environments where outcomes matter more than process.
• Professional maturity: you’ll represent us with some of the world’s largest enterprises.
• Curiosity about AI, security, and enterprise systems.
• Ability to learn and execute quickly under pressure.