Operations Engineer

Purpose

The Operations Engineer has expertise and experience in Operations or DevOps, and is responsible for either being assigned to a development squad for application infrastructure help/assistance or more broadly working on organisational infrastructure within the centralised Ops Team from a Deployment and Monitoring perspective

Accountabilities

• Working alongside a DevOps culture ​
• Familiarity with DevOps principles - automation, CI/CD pipelines, collaboration, etc ​
• Research, analyse and find best practice solutions that align to the program needs ​
• Ability to work towards helping provide advice to clients and work alongside junior team members to help design improvements to the platform ​
• Managing and maintaining 100+ AWS instances across 50+ VPCs globally ​
• Managing a global fleet of tens of thousands of Linux powered IoT devices​
• Following system monitoring and responding to alerts to ensure system uptime​
• Identifying, investigating and analysing current business processes, procedures and work practices looking at new ways to incorporate into our products​
• Work with the team to proactively champion identifying & implementing new initiatives & solutions that enhance our cloud infrastructure​
• Comfortable with deployments to a wide range of devices in dev/uat and Prod environments

Qualifications and Experience​

• Highly knowledgeable of AWS​
• Solid grasp of advanced containerization concepts including Docker​
• Creating training and user documentation and conducting formal training for more junior team members​
• Working with a hybrid software stack of microservices and serverless functions ​
• Strong capabilities in bash and python scripting ​
• Strong Linux system and network administration skills (we mostly use Ubuntu) ​
• Automation and templating driven attitude with a good understanding of IaC (such as CloudFormation)​
• Experience in configuration management tools​
• Experience in monitoring and observability dashboard tools like SumoLogic, AWS CloudWatch

Capabilities​：

• Communicates clearly and effectively, both written and verbally, when advising, setting expectations, or suggesting improvements.​
• Regularly speaks in public forums.​
• Mentors others through code reviews and pair programming.​
• Positive attitude to learning new things