Software Engineering

Department

Enterprise Systems Group

Billable Hours Goal

80% of worked hours

Position Type

Full Time

Travel Required

Minimal as needed

JOB SUMMARY

Provide development and customization of Epicor ERP Application. Translate software requirements into workable programming code and maintain and develop programs for use in business.

Adhere to ComTec's 4 values

Passionate about the customer, Dedicated to the employee, Do the right thing, Fire in the belly.

REPORTS TO

Manager, Enterprise Systems Group

DIRECT REPORTS

None

ESSENTIAL FUNCTIONS

• Utilize ERP and SDK tool set in conjunction with programming knowledge to provide customized solutions both within and external to the application
• Develop and test Customizations, BPM’s, Crystal Reports, SSRS Reports and Queries with attention to detail and accuracy
• Document all modifications to client software according to company policy
• Manage assigned ticket and task queue to meet deadlines and other milestones
• Provide classroom training to end users on Microsoft SSRS, Crystal Reports, and other Epicor technical tools

ADDITIONAL RESPONSIBILITIES

• Troubleshoot, identify and evaluate alternative solutions to a problem
• Maintain daily timesheet and expense report entries and submit them accurately and timely
• Other duties as required

TECHNICAL SKILLS

• C# / VB.NET (intermediate/Advanced)
• Kno wledge of Microsoft SQL Server and/or Progress Databases (Intermediate)
• Crystal Reports development (Basic)
• Microsoft SSRS Reporting (Basic)
• Knowledge of Progress ABL code and/or Microsoft LINQ a plus

SOFT SKILLS & ABILITIES

• Must be able to read, correctly interpret, develop, implement and test solutions based on the specifications document
• Strong written and verbal communication skills
• Pleasant and professional demeanor in all client and internal communications
• Ability to multitask
• Intellectually resourceful with sound judgment and effective decision-making abilities
• Independent worker and able to work effectively on daily tasks without direct supervision
• Strong organization skills and ability to operate efficiently throughout daily tasks
• In general, owns issues through resolution although understands when to escalate a problem to another team member and whom to escalate to; accepts escalated issues; and mentors when appropriate
• Demonstrate empathy with users and professionalism at all times
• Work well with clients at all levels
• Operate with client satisfaction in mind
• Energy, enthusiasm and results-oriented

EDUCATION, EXPERIENCE, & KNOWLEDGE

• Related bachelor’s degree or equivalent work experience
• 4+ years of Microsoft .Net programming experience
• Epicor application experience a plus

WORK ENVIRONMENT/PHYSICAL DEMANDS

• Use of computer and office equipment
• Ability to remain calm in stressful situations
• Performs all administrative functions expected at this level

ADDITIONAL REQUIREMENTS

• Ability to schedule for evening or weekend work occasionally
• Valid driver’s license in your state of residence and reliable personal vehicle