Systems Administrator

Corporate Traffic is a Jacksonville-based logistics company with offices across the country. We're looking for a hands-on Systems Administrator to keep our people, offices and systems running. You'll own day-to-day IT, work directly with our technology vendors, and help roll out the tools our teams use to move freight. Reports to the Director of Technology.

What you'll do

Own the help desk

triage, troubleshoot and close tickets for on-site and remote users

• Onboard and offboard employees, including same-day access removal when someone leaves

Administer Microsoft 365, Entra ID and Intune

accounts, licenses, devices and security policies

• Support Azure resources, including certificate renewals, VPN and app service restarts
• Support TruckMate users (remote desktop, VPN, printing) and escalate to our TMS vendor when needed
• Be the day-to-day contact for our managed service provider and other technology vendors
• Manage software licenses and seats, and remove what we don't use
• Maintain the RingCentral phone system and Brivo building access
• Set up workstations, conference rooms and equipment, and help with branch office moves and setups

Keep our system inventory current

what we run, who owns it, and who supports it

• Help test and roll out new systems
• Write down how things are done so the next person isn't starting from zero

Must have

• A degree in IT or a related field, or equivalent hands-on experience (internships and help desk work count)
• Working knowledge of Windows, Microsoft 365, networking basics and VPN
• Eager to learn and comfortable owning a problem until it's fixed
• Clear writing and a habit of documenting your work

Nice to have

• Entra ID (Azure AD), Intune or Azure experience
• Experience working with outside vendors
• Experience in logistics or with a TMS
• CompTIA A+, Network+, or a Microsoft 365 certification

Location and travel

On-site in Jacksonville, FL. Occasional travel for branch setups. Must be able to lift up to 25 lbs.

Employee Benefits

• Paid Time Off
• Medical, Dental, Vision and Supplemental Life Insurance
• Company-paid Group Life Insurance
• Short & Long-Term Disability
• 401(K) with Company Match