Power Generation Field Service Technician

We are looking for a talented Power Generation Field Service Technician to join our team specializing in Power Generation in Miami Lakes, FL.

This is a field-based role responsible for diagnosing, troubleshooting, maintaining, and repairing power generation equipment and related electrical and mechanical systems at customer locations. The position supports a diverse customer base, including data centers, residential and industrial facilities, and medical facilities, with a focus on preventative maintenance, electrical troubleshooting, generator performance, and reliable power system operation.

The technician will primarily operate from an assigned service truck, which can be taken home. The regular work schedule is Monday through Friday, 7:30 AM to 4:00 PM, with an after-hours on-call rotation approximately once every four weeks and occasional overtime based on business needs.

In this role, you will make an impact in the following ways:

• Diagnose, troubleshoot, and repair power generation equipment and related electrical and mechanical components at customer locations, using specialized diagnostic equipment, electronic service tools, technical publications, and manufacturer procedures to identify equipment faults and verify successful repairs.
• Perform preventative maintenance, inspections, and scheduled servicing of generators and associated power generation systems, including identifying equipment deficiencies, preparing required parts and tools, and completing maintenance activities in accordance with established service standards.
• Conduct generator load bank testing and electrical system evaluations, utilizing appropriate testing equipment, measurements, and diagnostic procedures to assess generator performance, identify potential failures, and verify operational reliability.
• Troubleshoot and service high-voltage and low-voltage electrical systems, automatic transfer switches (ATS), switchgear, power system controls, and related components, applying appropriate safety procedures to identify and resolve electrical faults.
• Support new generator installations, equipment commissioning, and system operational testing, including verification of electrical connections, equipment functionality, and integration with associated power generation systems.
• Diagnose and repair generator engine components, including basic mechanical repairs and troubleshooting of natural gas and propane systems, while supporting remote monitoring setup and generator paralleling activities in accordance with technical guidelines.
• Provide professional customer service by responding promptly to service requests, communicating technical findings and repair recommendations, and completing accurate documentation, including service worksheets, timesheets, warranty claims, diagnostic findings, and quality records using appropriate business systems.
• Manage assigned field service activities independently, maintain service vehicles, tools, and equipment in proper operating condition, escalate unresolved technical issues to senior technicians or supervisors, and adhere to all applicable Health, Safety, and Environmental policies, procedures, and regulations while participating in ongoing technical training.

To be successful in this role you will need the following:

• Advanced electrical knowledge and troubleshooting capabilities, with demonstrated experience diagnosing and repairing electrical systems associated with power generation equipment.
• Previous field service experience, with the ability to troubleshoot equipment, perform repairs at customer locations, and manage service assignments with minimal supervision.
• Strong mechanical and electrical troubleshooting skills, with the ability to interpret technical drawings, electrical schematics, manufacturer service publications, and diagnostic findings.
• Strong customer service and communication skills, with the ability to explain technical findings, provide service updates, and maintain professional relationships with customers across residential, industrial, data center, and medical facility environments.
• Excellent time management and organizational skills, with the ability to prioritize service activities, meet deadlines, and maintain accurate technical documentation.
• Ability to work effectively under pressure, demonstrate sound judgment, and maintain high standards of workmanship while addressing customer equipment concerns.
• Strong safety awareness and demonstrated commitment to electrical safety, proper use of Personal Protective Equipment (PPE), and compliance with Health, Safety, and Environmental requirements.
• Dependability, consistent attendance, strong work ethic, and the ability to work independently while collaborating effectively with other technicians and supervisors.
• Willingness to participate in an after-hours on-call rotation approximately once every four weeks and work overtime when required.
• Ability to complete ongoing technical training and professional development to maintain and strengthen power generation service capabilities.

Education/Experience

High school diploma or equivalent required.

Vocational diploma or technical education in electrical technology, power generation, diesel mechanics, or a related technical field.

Current relevant electrical certification required.

Apprentice Certified Power Generation Technician or Electrical Technician qualification is preferred.

Previous experience working with high-voltage and low-voltage electrical systems and providing customer-facing field service support required.

Valid driver's license with an acceptable driving record required. The hiring manager has specified five years of driving experience. A Commercial Driver's License (CDL) is not required.

This position may require licensing for compliance with export controls or sanctions regulations.

• Performs basic load bank testing and operational checks on power generation equipment, documenting results and reporting any abnormal conditions to ensure equipment reliability and compliance with customer requirements.
• Maintains accurate communication with customers and internal support teams regarding service status, repair progress, and follow-up actions to ensure a positive customer experience and timely resolution of service events.
• CDL not required for this role, however, DOT is required.
• This role requires a 5 year motor vehicle report, free of major violations
• This role is subject to Federal Motor Carrier Safety Administration (FMCSA) drug and alcohol testing requirements and on going random drug and alcohol testing
• This role requires applicant to pass a Department of Transportation (DOT) physical
• This role is subject to Department of Transportation (DOT) driving regulations including Hours of Service and Electronic Log Booking Device use
• Federal law requires operators of commercial vehicles to be 21 years of age or older, applicant must be 21 years of age