Senior Application Operations Engineer (Hybrid)

VIATEQ Corporation is looking for a Senior Application Operations Engineer to support our prime contractor and government customer in Washington, DC. The position is hybrid and requires 1 day on-site. This position requires the candidate to be able to obtain a Public Trust.

This Senior Application Operations Engineer provides expert-level technical engineering and operations support for the client’s enterprise application portfolio, integration platforms, middleware, and SaaS environments. This individual serves as a senior technical resource within the enterprise applications and integration team, independently handling complex application engineering tasks, driving platform-level improvements, and serving as a qualified backup to the Applications & Integration Lead when needed.

This role is distinguished from the Applications & Integration Lead by its focus on deep technical engineering and platform-level execution rather than team leadership and program oversight. The Senior Application Operations Engineer brings authoritative subject-matter expertise to complex application incidents, integration challenges, and platform engineering problems, resolving them independently and contributing to the continuous improvement of the client’s enterprise application environment.

This individual must demonstrate expert-level technical depth across enterprise application operations, integration engineering, and SaaS platform administration, with the ability to operate autonomously on complex, cross-domain problems and deliver measurable improvements to application reliability, performance, and security in a Federal enterprise environment.

Responsibilities

Enterprise Application Engineering & Operations

Provide expert-level engineering and operations support for the client’s enterprise application portfolio, including agency-specific business applications, productivity tools, and mission-critical systems

Independently diagnose and resolve complex, cross-domain enterprise application incidents and problems without escalation to government personnel for subject-matter knowledge

Lead complex application engineering tasks, including platform upgrades, configuration changes, and performance optimization activities

Serve as a senior technical resource and escalation point within the applications and integration team for complex application incidents and engineering challenges

Monitor enterprise application performance, availability, and health, taking proactive engineering action to address issues and prevent recurrence

Serve as a qualified backup to the Applications & Integration Lead during leave, training, or other absences to ensure 100% coverage continuity

Integration Platform Engineering

Provide expert-level engineering and operations support for the client’s enterprise integration and middleware platforms, ensuring reliable and well-performing data flows and system integrations

Lead engineering of complex integrations, interface enhancements, and middleware configurations across the client’s enterprise application portfolio

Diagnose and resolve complex integration failures, data pipeline issues, and middleware incidents independently

Design and implement integration monitoring, alerting, and automated recovery workflows

Evaluate integration platform performance and recommend engineering improvements that enhance reliability and reduce operational risk

Maintain accurate and current integration engineering documentation, including interface designs, data flow diagrams, and configuration records

SaaS Platform Engineering & Administration

Provide senior-level engineering and administration support for the client’s SaaS platform portfolio

Lead complex SaaS platform configuration tasks, including security configuration, integration setup, and advanced user administration

Engineer SaaS platform monitoring and alerting configurations to ensure proactive detection of performance and availability issues

Support SaaS platform onboarding and offboarding activities, including technical due diligence, configuration, and decommissioning

Coordinate with SaaS vendors on complex technical issues, platform updates, and security requirements

Maintain accurate SaaS platform engineering documentation and configuration records

Release & Environment Management Engineering

Provide senior technical engineering support for release and environment management activities across the client’s enterprise application portfolio

Lead engineering of deployment automation workflows, CI/CD pipeline components, and environment provisioning processes

Support design and implementation of non-production environment management frameworks, including environment refresh, data masking, and configuration alignment

Conduct technical reviews of release packages and deployment plans, identifying and mitigating risk before production deployment

Coordinate release execution activities with application teams, infrastructure teams, and the Service Management Lead

Maintain accurate release engineering documentation, deployment runbooks, and environment configuration records

Application Security Engineering

Engineer application security configurations aligned with FISMA, NIST SP 800-53, FedRAMP, and cybersecurity policies

Lead implementation of application-layer security controls, including authentication, authorization, encryption, and audit logging configurations

Support Zero Trust Architecture implementation across enterprise application platforms in coordination with the Microsoft Infrastructure and Network teams

Conduct application security engineering reviews and provide recommendations for improving the client’s application security posture

Support application vulnerability management activities, including assessment findings analysis and remediation engineering

Coordinate with the NOC and Microsoft Infrastructure teams on security incidents involving enterprise applications

API Management & Integration Engineering

Provide expert-level engineering support for the client’s API management platform and enterprise integration services

Design and implement API configurations, policies, and security controls in the enterprise API management platform

Troubleshoot and resolve complex API connectivity, performance, and security issues independently

Maintain accurate API and integration engineering documentation, including API inventories, endpoint configurations, and security policies

Evaluate API platform performance and recommend engineering improvements that enhance reliability and security

Support development and maintenance of API governance standards and integration design patterns

Performance Engineering & Monitoring

Lead application performance engineering activities, including performance analysis, tuning, and optimization across the client’s enterprise application portfolio

Design and implement application performance monitoring configurations and alerting thresholds in coordination with the NOC and Infrastructure teams

Conduct application performance assessments and provide actionable recommendations for improvement

Develop and maintain application performance baselines, SLA metrics, and capacity planning data

Support site reliability engineering (SRE) practices, including availability monitoring, error budgets, and reliability improvement initiatives

Provide application performance data and analysis for Sprint metrics reporting and monthly performance dashboards

Agile Delivery & Collaboration

Actively participate in Agile Sprint Planning, Daily Coordination, Sprint Reviews, and Retrospectives

Maintain and contribute to the prioritized backlog for enterprise applications and integration engineering work items

Deliver committed Sprint work items at or above the 85% completion target

Provide timely and accurate updates on application engineering status, project progress, and platform improvements to the Applications & Integration Lead

Contribute actionable improvement recommendations to Sprint Retrospectives based on engineering observations and metrics

Required Experience

Minimum 5–7 years of hands-on enterprise application operations and engineering experience

Demonstrated experience providing senior-level engineering support for enterprise application portfolios in a Federal or comparable enterprise environment

Proven experience with enterprise integration platforms and middleware at scale

Experience with release engineering and environment management for enterprise application portfolios

Demonstrated experience with SaaS platform engineering and administration in a Federal or comparable environment

Experience with API management platforms and enterprise integration services

Proven ability to independently resolve complex, cross-domain application and integration problems at the enterprise level

Familiarity with FedRAMP-authorized applications and Federal application security requirements

Experience implementing application security controls aligned with NIST SP 800-53

Technican Expertise

Expert-level proficiency in

Enterprise application operations, engineering, and administration

Integration platform and middleware engineering (e.g., MuleSoft, Dell Boomi, Azure Integration Services, or equivalent)

SaaS platform engineering, configuration, and administration

API management platform engineering and security configuration

Application performance monitoring and engineering

Release engineering and deployment automation

Application security engineering and compliance

Application incident management and root cause analysis

Strong working knowledge of

Microsoft 365 and Azure Government application integrations

REST and SOAP API design, management, and troubleshooting

CI/CD pipeline engineering and DevSecOps practices

FedRAMP requirements for SaaS and cloud-based applications

Zero Trust Architecture principles as applied to enterprise applications

NIST SP 800-53 security controls for enterprise applications

ITSM platforms (e.g., ServiceNow)

ITIL 4 change, incident, and release management practices

Scripting and automation (e.g., PowerShell, Python, or equivalent)

Required Certifications

Microsoft Certified: Azure Developer Associate (AZ-204)

Preferred Certifications

MuleSoft Certified Developer or equivalent integration platform certification

Microsoft Certified: Azure Integration Services Specialty

AWS Certified Developer – Associate

Microsoft Certified: DevOps Engineer Expert (AZ-400)

Certified Kubernetes Application Developer (CKAD) or equivalent

Compensation Range

$130,000 – 153,000. This represents the typical compensation range for this position based on experience, location, and other factors.

About VIATEQ

VIATEQ is a proactive provider of collaborative solutions for federal government agencies. Our collaborative service framework and flexibility allow employees, customers, and business partners to work together successfully anywhere, anytime. VIATEQ’s service areas also allow government agencies to respond to competitive pressures and achieve new performance levels.

VIATEQ offers competitive compensation and a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan, paid time off, 12 paid federal holidays, flexible spending accounts, and a professional development reimbursement.

Equal Opportunity Statement

VIATEQ provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination, harassment, and retaliation in accordance with applicable federal, state, and local laws. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.